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Category Merchandising Manager, FTD

| Chicago

Category Merchandising Manager, FTD

FTD Companies (Nasdaq:FTD) is a global premier floral and gifting company with a vision to be the leading and most trusted floral and gifting company in the world.

This is an exciting time to join the FTD merchandising team, as we completely reinvent the merchandising strategy and product assortment from the ground up.

Key Responsibilities:

  • Drive category sales and profit growth through product assortment, pricing and on-site merchandising strategies
  • Reinvent the customer experience from a product perspective, including new product development, packaging and sourcing
  • Define and launch compelling seasonal and everyday assortment, inspired by consumer insights and leading market trends
  • Lead new product development from concept to commercialization, including ideation, sourcing, design and development
  • Evaluate weekly, monthly, quarterly and seasonal business performance and identify near and long term opportunities to further maximize sales and profit
  • Partner with demand planning to forecast accurately and respond to weekly sales trends
  • Monitor customer feedback to identify opportunities to further improve the overall customer and product experience
  • Partner with sourcing, quality, customer service and external vendors to ensure excellence in product quality and customer experience
  • Partner with on-site merchandising, marketing and PR to define and launch compelling launch campaigns, driving awareness, traffic, and conversion
  • Attend floral, home decor and gifting trade shows and build relationships with key floral vendors
  • Identify new opportunities to innovate within a culture of complete transformation


About You:

You love product and retail innovation and are excited about the opportunity to reinvent the FTD customer experience through flowers, design and technology.

You're excited about the opportunity to completely own and drive your category, and are not afraid to roll up your sleeves and get scrappy in order to drive results.

  • 7+ years Merchandising experience within a fast-paced retail environment
  • Strong business acumen, with consistent track record of sales and profit growth
  • Ability to flex seamlessly between analytical and creative thinking
  • Passion for product innovation and development
  • Ability to identify leading-edge trends and translate into commercial product
  • Can-do attitude and bias toward action and speed
  • Ecommerce / startup experience a plus
  • Bachelor Degree required


What we offer:

Join our team and be a part of driving an exciting transformation. In this role you will have tremendous impact on redefining our customer experience and driving direct impact to our business performance.

Enjoy the benefits of working for a publicly traded company (stock purchase plan, 401K), and help redefine our company culture as we put down new roots in our new downtown Chicago office.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases


In the heart of the Loop! We also have an office in Downers Grove, IL.

What are FTD Companies Perks + Benefits

FTD Companies Benefits Overview

FTD is dedicated to you and your family. We work hard to provide a wide range of competitive and affordable health care benefits that reflect your changing needs. Our goal is to empower you with the resources and flexibility you need to live well, be well. The benefits you elect will start the first day of the month following date of hire.
Our benefits offerings include medical, prescription, dental and vision coverage, a company contribution to a Health Savings Account (HSA), Employee Stock Purchase Plan (ESPP), life, accident and disability insurance, paid time off, and tuition reimbursement. We are committed to providing fair compensation to all of our employees, including performance-based compensation incentives for many of our positions.
FTD Companies, Inc. is a premier floral and gifting company. We offer very generous employee discounts on our diversified portfolio of brands such as ProFlowers, ProPlants, Shari’s Berries, Sincerely, etc.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
If you are eligible for benefits, you can enroll in an FSA regardless of whether or not you are enrolled in FTD’s medical plan.
Disability Insurance
FTD offers short and long term disability at no cost to you. The disability benefits will replace up to 67% of your weekly base income up to $2,500/week for STD and up to $10,000/month for LTD.
Dental Benefits
FTD offers two great dental plans through Aetna. A Dental HMO with co-pays where you choose your Primary Care Dentist and a Dental PPO which has benefits in and out of network.
Vision Benefits
FTD offers vision coverage through Eye Med which offers a broad network of nationwide providers to choose from to meet your vision needs. Retailers such as LensCrafters, Pearle Vision, , and JCP
Health Insurance Benefits
FTD offers three medical plans through Aetna to choose from including one EPO where you choose a Primary Care Physician and two PPO High Deductible Health Plans (HDHP)
Life Insurance
For employee coverage of 2x base salary up to $600,000. *Per IRS regulations, the cost FTD pays for coverage above a certain level is considered “imputed income,” and is included on your W-2.
Wellness Programs
We know how important wellness is to your overall success. The FTD Wellness program is here to help you identify and achieve your health and wellness goals.
Onsite Gym
Our One North Dearborn location offers an onsite state-of-the-art fitness center, cycle center and bike room.
Retirement & Stock Options Benefits
401(K) Matching
Discretionary match of 50% on the first 6% of your of pre-tax or post tax deferral. To maximize the employer match, you will need to contribute 6%. Vesting is at 25% each year
Employee Stock Purchase Plan
The Employee Stock Purchase Plan (ESPP) provides employees with an opportunity to share in our growth and to purchase shares of our common stock without payment of brokerage costs, at a 15% discount.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Depending on the department and role, FTD offers some scheduling flexibility. We also offer summer hours so that our team members can enjoy extended weekends and fun in the sun with family and friends
Remote Work Program
Family Medical Leave
Care for yourself or a family member who is seriously ill, to care for a newborn or newly adopted child, or to attend to the affairs of a family member who is called to active duty in the military.
Vacation & Time Off Benefits
Generous PTO
FTD recognizes 9 paid holidays each calendar year and allows employees to take time off for vacation, personal responsibilities and sick time.
Paid Holidays
FTD recognizes 9 paid holidays each calendar year.
Paid Sick Days
Perks & Discounts
Casual Dress
FTD allows employees to wear casual workplace attire every day, not just Fridays!
Free Daily Meals
During FTD’s peak season such as Valentine’s Day, Mother’s Day, and Christmas FTD often provides lunch to thank employees for their hard work (along with the occasional just because lunch).
Pet Friendly
At some locations, employees can bring their dogs to work.
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Up to $2,500 after one year of employment
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