About Vouch:

Insurance... sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it's failing fast-moving, innovative startups.

Vouch is a new, technology-first insurance company, backed with $70M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for startups.

We're doing this by making insurance fast, responsive, and focused on our customer - startup founders. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry.

Role Responsibilities: 

As the leader of our Sales and Success functions at Vouch, you will be responsible for owning a new kind of insurance sales and service experience. Vouch’s clients are high-growth companies, so this role will be as much about driving new business results as it will be about delivering unparalleled service in serving the needs of our fastest-growing clients. 

Job Duties:

• Manage and recruit a highly collaborative and rapidly growing team

• Own the conversion of new clients from marketing and partner qualified leads

• Create the unique service capabilities required to grow with our fastest growing clients

• Drive cross-functional collaboration to create new products and experiences 

• Design and implement the tools and processes required for scale

• Support learning and career growth for the team providing consistent and clear feedback for all members of the team 

• Coach team on selling best practices and ensure the team is hitting sales targets 

About You:

• 3+ years of managerial experience on a Sales and/or Success team, preferably in a high growth environment

• 6+ years of experience in Sales, Business Development, Customer Success, or other related roles

• Experience with building training programs, especially in complex or regulated industries

• Passionate about coaching individuals to reach their full potential

• Ability to deal with ambiguity and influence 

• Dependable, positive and detail-oriented with excellent follow-through skills

• Able to deal well with ambiguity and maintain composure in complex situations 

Nice to have:

• Experience working for and/or with venture-backed startups

• Active/Current Property and Casualty License

• Knowledge related to risk management and insurance 

• Prior experience working in a regulated industry

Vouch is proudly an equal opportunity employer and celebrates the diversity of it’s growing team.