Executive Partner

| Chicago

What you will be doing:

As an Executive Partner you will be responsible for managing and driving the client success, retention, and growth strategy for all Lumere customers within an assigned territory. You will own the creation and maintenance of the individual plans and strategies at every account in your territory and will be responsible for ensuring all of the Client Services, Advisory Services, Product, and Sales/Marketing resources that interact with the account are executing a shared vision to ensure our clients get the most value out of their relationship with Lumere.

The successful candidate will be an energetic leader with a passion for transforming the current healthcare system as well as a proven track record of building strategic relationships with health system executives and driving retention and growth strategies at scale across a large number of strategic accounts.

Responsibilities include:

  • Identifying client goals and developing plans for Lumere to assist with maximizing the achievement of those goals while simultaneously achieving Lumere’s retention and growth targets in your territory
  • Building and maintaining productive, valuable executive relationships with C-suite leadership at health system customers
  • Leading the creation and maintenance of account plans for every Lumere customer in your territory to translate high-level goals to specific tactics and tasks that the Lumere team can execute upon
  • Working closely with Client Services and Advisory Services resources to ensure client interactions are coordinated and driving towards an effective outcome for customers
  • Achieving territory-level quotas for net revenue growth
  • Working closely with the Director of Client Success and Client Success Operations to maintain and grow standardized account planning resources and identify opportunities for increasing leverage across territories

Qualifications:

  • 7+ years experience successfully managing and growing complex health system relationships on behalf of a SaaS technology or consulting company
  • Proven expertise building relationships with C-suite, VP, and Director-level executives in a health system setting
  • Strong communication, project management, and presentation skills at the Executive level
  • Expertise with clinical variation reduction, value analysis, strategic sourcing, and/or pharmacy P&T in a health system setting a plus
  • Experience using and working within customer-relationship management (CRM) software tools, such as Salesforce.com, to manage customer delivery, renewal, and upsell processes at scale
  • Bachelor's Degree or higher from a nationally-recognized, well-regarded four year institution
  • Growth Company DNA – Success leading in a VC/PE-backed high growth company
  • Ability to travel to client locations and Chicago office as necessary (approx. 50% travel)
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • DjangoFrameworks
    • Vue.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • IntercomEmail

Location

Millennium Park in the summer, Kris Kringle Market in the winter, great restaurant options all year round...our corner of The Loop has it all!

What are Lumere Perks + Benefits

Culture
Volunteer in local community
Culinary Care
Friends outside of work
Eat lunch together
Intracompany committees
Affinity Groups, Sports teams, GrassRoots Environmental Group, Book Clubs, Manager Forums, etc.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. Acme Co. also provides 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Summer hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
We operate with a flexible PTO accrual plan with increases at 2 and 5 years of service.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Unlimited
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Lunch and learns
We look forward to gathering in the Vault for our monthly town hall.
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available

Additional Perks + Benefits

Health and wellness initiatives: discounted gym membership, in-office yoga and meditation, variety of snack and beverage options, monthly catered lunch, and more! • Competitive compensation package (includes equity • Social events: Books and Brews, game nights, recreational sports leagues, team outings, fireside chats, and volunteer programs • Ongoing professional development and mentorship opportunities • Open and collaborative office environment, standing desks, beer and cold brew on tap, and casual dress

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