Inbound Sales Representative
We build some of the best sales people in Chicago. Is that your dream?
It matters what you sell. You can just sell "stuff" or you can help grow local businesses around the world, helping you become a master of professional sales.
Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.
Our sales teams focus on building partnerships with new Groupon merchants. We spend our days learning about what makes small-business tick and how to craft unique marketing campaigns to help them reach their targeted audiences. Our expertise ultimately creates jobs and drive economies as we help local merchants to thrive.
You will be the first point of contact between Groupon and some of the nation's best local businesses, with the goal to consult and close new partnerships for the platform. By answering incoming calls from businesses interested in working with us, you'll be responsible for understanding each business’s unique value proposition, how Groupon can help accelerate their business, and then negotiating unbeatable offers.
And best of all, we believe in helping people grow within the sales organization. We have a dedicated training staff and programs to take anyone to the next level. Many of our former Inbound Sales Representatives turn their passion and dedication into higher level roles within our sales team.
You’ll spend time on the following:
Develop merchant partnerships through answering inbound calls or inquiries, then using these leads to engage, consult, and close local deals
Develop familiarity with each merchant’s business, including but not limited to: products and/or services, consumer demographics, consumer ratings, points of competitive differentiation, merchant economic model, and revenue/profit drivers
Utilize knowledge of deal structure and strategy to reach Groupon’s and merchants’ desired outcomes and maximize profit
Take ownership of contract negotiation process, dealing with margins, discounts, and other critical elements
Consistently achieve and/or exceed your sales targets
Work with Account Management teams post-close to ensure smooth transition of accounts and align on merchant strategy
Drive market growth for both quality of merchants and revenue
We’re excited about you if you have:
Bachelor’s degree or equivalent preferred
1+ years of success in a sales environment
Experience selling over the phone
You're not afraid to fail, and you're always looking for ways to improve
You're adaptable and can think on your feet; when faced with new challenges or tough conversations, you face them head-on
You hold yourself accountable and balance multiple priorities
You are committed to a high standard of integrity and work ethic
You’re an excellent listener and can also be assertive, persistent, and persuasive
You are curious about people, local businesses, and possess the innate ability to inspire passion in others
Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.