Grubhub
Chicago, IL

Inbound Sales Representative

| Chicago

About The Opportunity

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

 

Some Challenges You’ll Tackle

  • Qualify inbound leads and deliver top-notch customer service to potential restaurant clients in a quick and efficient manner.
  • Receive inbound calls and email inquiries from restaurants across the country interested in joining our platform.
  • Provide potential clients with necessary documents regarding joining our platform and ensure they are properly onboarded (once they sign up of course!).
  • Be a Grubhub product expert and work to partner with the next wave of great local restaurants.
  • Consult with restaurant owners on the benefits of joining GrubHub and having access to our rapidly growing community of hungry diners. Identify needs and goals of the restaurant and demonstrate how GrubHub can help grow their business.
  • Exceed high-volume sales goals while working within a team environment.

You Should Have

  • Dynamic personality who possesses a positive attitude and desire to be great
  • Excellent email and phone communication skills
  • Thrive in a competitive team environment.  You want to be the best
  • Coach-ability. Open to new ideas and feedback. Constantly looking to improve your skills
  • Ability to think strategically and make sound judgment to plan to achieve goals
  • Persuasive with demonstrated history of success
  • Fluency in English is required; bilingual skills in Spanish or Chinese are a major plus
  • Restaurant industry or hospitality experience is great
  • Bachelor’s Degree required or equivalent years of experience

And Of Course, Perks!

  • PTO. It’s true, we provide you a generous amount of time to recharge.
  • Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks.  
  • Free Food. Kitchens are stocked and free Grubhub each week.
  • Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it.
  • Casual Culture. Catch rays on the rooftop or get comfy on a couch and get to know your coworkers — because work, should be a place you want to be.

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

See More

Where we are

111 W. Washington St., Chicago, IL 60602

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
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What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. It’s true, we provide you a generous amount of time to recharge.

Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks.

Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it.

Free Food. Kitchens are stocked and free Grubhub each week.

Casual Culture. Catch rays on the rooftop or get comfy on the couch and get to know your coworkers — because work, should be a place you want to be.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning

Grubhub Careers Chicago
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Chicago
1 month ago
Grubhub is looking for an innately-curious, data-driven, self-starting Sr. Manager to oversee Business Analytics. This role will sit within the Finance team, the analytical engine of the company - we surface insights that drive strategy and optimal decision making for leaders across the organization. In this role, you will partner with departments across the company to conceptualize ambiguous business problems, distill data down into clear trends and conclusions, and leverage these conclusions to guide decision making. This role reports to the VP of Finance and Analytics.

Associate, B2B Marketing

Grubhub
Chicago
1 month ago
Implement engagement programs and nurture streams that target and engage key audience segments to drive upsell and product feature adoption. Execute quarterly bespoke engagement campaigns. Partner with CRM and restaurant product teams to build integrated email, push/ SMS text, in-product IMF, and IVR campaigns for existing restaurants. Develop and implement marketing campaigns in support of new product/feature and program launches. Support managing ad hoc requests and launching marketing campaigns for our primary stakeholders. Maintain relationship with Restaurant Success teams including communicating marketing strategy, driving cross-functional campaign participation and reporting on campaign performance.

Associate, B2B Marketing

Grubhub
Chicago
1 month ago
Implement engagement programs and nurture streams that target and engage key audience segments to drive upsell and product feature adoption. Execute quarterly bespoke engagement campaigns. Partner with CRM and restaurant product teams to build integrated email, push/ SMS text, in-product IMF, and IVR campaigns for existing restaurants. Develop and implement marketing campaigns in support of new product/feature and program launches. Support managing ad hoc requests and launching marketing campaigns for our primary stakeholders. Maintain relationship with Restaurant Success teams including communicating marketing strategy, driving cross-functional campaign participation and reporting on campaign performance.

Sr. Analyst, Finance & Analytics

Grubhub
Chicago
1 month ago
Grubhub is looking for a data-driven, business-minded, results-oriented Senior Analyst to join our Finance team. The Finance team is the analytical engine of the company - we surface insights that drive strategy and optimal decision making for the Executive team and leaders across the organization.  In this role, you will be responsible for understanding the ‘who, what, and whys’ of our business - working cross-functionally to dig into trends and surface value-creating opportunities.

Manager, Pricing

Grubhub
Chicago
1 month ago
As a Pricing Manager you will be responsible for developing and implementing pricing strategies, building stakeholder support, and working with analytics partners to define and optimize business outcomes. This will require working with analysts, managers and executives across the Pricing, Marketing, Ops, Product, Finance, and Technology functions.

Sr. Analyst, Pricing

Grubhub
Chicago
1 month ago
As a Pricing Strategy Manager you will be responsible for developing and implementing pricing strategies for our restaurant partners. This will require working with analysts, managers and executives across the Pricing, Marketing, Ops, Product, Finance, and Technology functions.

Senior Insights Researcher (MUST have quant exp!!)

Grubhub
Chicago
1 month ago
Our team is adding a Senior Insights Researcher to focus on quantitative research and who is passionate about understanding people’s needs, behaviors and attitudes. We’re looking for a researcher with experience collecting real-time customer feedback via email distributed, site intercept, NPS and CSAT surveys. This role will make an impact across the Product organization, helping us measure and improve the experience across all touchpoints.

HR Business Partner

Grubhub
Chicago
1 month ago
As an HRBP on the people team, you will be responsible for providing HR partnership for key business units in our Chicago headquarters location. The ideal candidate will be a true business partner that will proactively collaborate with leaders in the development and implementation of HR to optimize talent, process and culture. 

Senior Product Designer

Grubhub
Chicago
1 month ago
You believe design is a verb, not a deliverable. That product design is 80% thinking or collaborating and 20% putting pixels in place. You know (as much as you might fight it) the constraints of technology are just as important as their promise because it’s in the constraints we find our best ideas. You see the patterns in the chaos and know how to translate those patterns into tools for the design team. You know there’s a time for going wide and a time for narrowing your focus. You understand how to bring the partners you work with through both stages. You are a thinker, a maker and a passionate advocate for the user when coming up with the ‘Minimum Delightful Product.’

Coordinator, Marketing - CRM Operations

Grubhub
Chicago
1 month ago
Coordinate timing, assets, and plans between stakeholders and the Operations team. Create concessions, tracking for URLs, and other back-end items needed to create campaigns. Maintain presentations with latest email screenshots and sending details. Manage segments, dynamic lists, and naming/organization for email/push campaigns in Braze (our Email Service Provider). Test, provide feedback, and help troubleshoot email and push programs.

Senior Systems Engineer

Grubhub
Chicago
1 month ago
Planning, analysis, design, implementation and maintenance of systems and networks, virtual machines, container solutions, open source applications, and variety of databases in both cloud and on on-premise hosting environments. Perform system environment buildouts, process automation, datacenter setup, hardware installation, maintenance and support, and documentation of operating procedures and processes . Analyze system activity and problems to discover and prevent systematic errors. Recommend system design changes/enhancements for improved systems availability and performance. Work closely with various teams for the migration of resources from on-premise to cloud environments and utilize toolchain, scripts, automation for each stage in the infrastructure deployment. Monitor, track, report, and proactively address issues taking a holistic view of health and supportability requirements, including documentation, monitoring, logging, high availability configuration, capacity and disaster recovery plans.  Configure and utilize a variety of system management, log analysis, monitoring and alert management tools such as DataDog, Splunk, Device42.

Senior Network Cloud Engineer

Grubhub
Chicago
1 month ago
Grubhub has an immediate need for a skilled and motivated Network Cloud Engineer to scale and automate our entire network infrastructure.   As a Network Engineer, you will combine your skill sets of network engineering, automation, cloud, and design in a unique way to deliver a stable and strategic network solution in a hybrid cloud environment.  As a member of the Production Infrastructure team, you will work with various teams and departments to keep our systems running smoothly and highly available. You will ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues.

Team Lead

Grubhub
Chicago
1 month ago
Manage the daily workflow for a team of up to twenty Associates and Specialists, with the help of a Team Coordinator. Assist the Data Operations Manager with the development of daily & monthly goals & priorities. Held accountable by the Data Operations Manager for team’s ability to hit the daily & monthly goals. Expected to communicate the team’s progress towards all goals to the Data Ops Manager and Sr. Manager. Adjust the team’s process/workflow as needed based on upcoming significant impacts/changes communicated to you by the Data Ops Manager. Act as a subject matter expert and represent the team’s perspectives during continuous improvement efforts. Assist the Data Ops Manager with predicting staff changes based on KPI issues and/or expected attrition. Responsible for clear and concise communication to the team. Support the Coordinator with escalated issues from Associates/Specialists, restaurants and other internal departments. Dedicate some time each day to answer questions from the Coordinator and Associates/Specialists. Maintain a fun culture and environment in alignment with the Grubhub values. Maintain positive working relationships with external and internal clients.

Senior Software Engineer - Delivery

Grubhub
Chicago
1 month ago
We are looking for a Senior Software Engineer to provide technical and architectural leadership to a team. You will conceptualize, design, build and deploy new and innovative products for our restaurant partners enabling self-management and onboarding of all existing and future partners.  We have high standards for code quality, unit testing, and intelligent architecture.

Sr. Software Engineer - Timing and Estimation

Grubhub
Chicago
1 month ago
As a senior engineer in logistics, you’ll be responsible for building the technology that optimizes GrubHub’s vast delivery network. GrubHub strives to be world-class in location intelligence, route finding, route optimization and dispatch, order forecasting, and time estimation. You’ll build systems that will run thousands of times every second to make sure GrubHub’s logistics network is operating as efficiently as possible. You’ll work closely with data scientists, decision engineers, systems engineers, product managers and operations specialists to design how GrubHub’s delivery network will scale up.

Director, Strategic Partnerships - Key Partner Management

Grubhub
Chicago
1 month ago
We’re looking for a Director, Strategic Partnerships to manage and grow key existing partnerships across multiple areas of Grubhub’s business that are instrumental in driving our core goals of diner and order growth. This is a great opportunity to own and manage cross-functional partnerships with third parties, including Food Service Providers, payment processors, and marketing affiliates; and actively identify growth opportunities in those partnerships that unlock new orders on our platform.

Inside Sales Executive

Grubhub
Chicago
1 month ago
The Grubhub Inside Sales Executive role is a great opportunity to leverage your sales skills to make an impact on our rapid growth immediately. Plus, you’ll be selling restaurant owners exactly what they already want: more business. Our current Sales Executive’s love the team events, contests, and of course the meal perks. This is the place to hone your sales skills, and make great money doing it.   You’ll be on the front lines of building Grubhub’s national restaurant partner network. You’ll research and consult with restaurants, contact the decision makers, and show them how Grubhub can benefit their business. You’ll need to be resourceful, persuasive, determined, competitive, and have the ability to easily connect with people from all walks of life.   We reward our Inside Sales Executives with competitive pay (base salary + uncapped commission), contests, the ability to travel, and a work environment that breeds success. Do you want to be the best? Do you think you have what it takes to join our top performing Sales Executives and want to be recognized for your work?  We only hire top talent, and we’re excited to learn more about your goals and achievements.

Analyst, Finance & Analytics

Grubhub
Chicago
1 month ago
BA/BS from top-tier University. 1-2 years of experience in an analytical role, preferably within consulting, finance or tech. Strong analytical skills with an ability to dive deep, summarize, and communicate important data. Ability to balance attention to detail with expeditious execution in a fast paced environment. Highest standards of accuracy and precision; extremely organized. Advanced Microsoft Excel and PowerPoint skills. Tableau or SQL experience is preferred. Financial Modelling experience is a plus .

Sr. Front-End Engineer- Corporate

Grubhub
Chicago
1 month ago
Grubhub is seeking an experienced software engineer to join our dynamic Corporate Initiative team. Our work is growing the business into new areas of opportunity, spearheading service creation, and expansion across all the core areas of the platform. Day-to-day activities involve coding against stories in a sprint, verifying tests, and getting peer reviews prior to having the code accepted. The work will be distributed across many of the platform systems within Grubhub, to bring holistic technology releases to support large expansions in the business offerings. As a Continuous Delivery organization, releases to production are frequent, avoiding classic challenges of meeting/discussion/planning fatigue and roll-back difficulties that come with heavy, infrequent production releases. 

Technical Lead - Cloud Security

Grubhub
Chicago
1 month ago
Develop and coordinate a Cloud Security strategy by communicating with stakeholders to effectively convey requirements of technical and process improvements. Utilizing a deep understanding of cloud-native technologies, help create requirements and guardrails for implementation of new technologies.  Examples include securing kubernetes or highly available and distributed secret stores. Create and implement a cloud governance program over AWS and GCP (amongst others). Monitor and assess new and emerging threats posing risk to our cloud environments and recommend tactical and strategic initiatives to address those risks. Provide technical guidance and leadership for security standards relating to cloud environments and cloud-native services.

Database Engineer II (MySQL/Cassandra)

Grubhub
Chicago
1 month ago
GrubHub is looking for an experienced MySQL/Cassandra Database engineer for its Database Engineering team, responsible for MySQL and Cassandra databases. You will be working with a team of passionate and skilled database engineers responsible for installing, configuring, administering and maintaining MySQL and Cassandra databases. GrubHub OLTP database platforms are built primarily around AWS/on-premisesarchitecture. A few core database technologies are MySQL, SQL server and 550 node Cassandra cluster.

Technical Lead - Data / Software Engineering

Grubhub
Chicago
1 month ago
Understanding how ETL functions across multiple business verticals. Build tools to understand how data is flowing throughout our data pipelines. Take data oriented projects from start to finish, including requirements, scope, architecture, development, releases and maintenance. Drive code quality throughout the data teams and be an ambassador for the craft of development. Design best practices for big data processing throughout the company. Translate from technical to business, and vice versa. You need to be able to speak with the least technically-minded client (internal or external) and make technology make sense to them. Then turn around and do it the other way. Working with high volumes of data to efficiently process and expose for analysis. Actively contribute to the adoption of strong software architecture, development best practices, and new technologies. We are always improving the process of building software; we need you to help contribute.

Manager, Finance and Analytics

Grubhub
Chicago
1 month ago
Grubhub is looking for an innately-curious, data-driven, self-starting Finance Manager. The Finance team is the analytical engine of the company - we surface insights that drive strategy and optimal decision making for leaders across the organization.  In this role, you will partner with department leads to understand the ‘who, what, and whys’ of their groups - working cross-functionally to dig into trends, surface value-creating opportunities and help figure out how to implement them.  You will also run departmental FP&A activities - budgeting/forecasting, reporting and variance analyses. This role reports to the VP of Finance and Analytics.

Account Advisor, Enterprise Accounts

Grubhub
Chicago
1 month ago
The Enterprise Mid Tier Account Advisor is the key contact for all Grubhub Marketplace Enterprise-level accounts. You will be tasked with developing successful client partnerships by overseeing experiences and expectations while building the value of GrubHub and its affiliate sites.  Your goals will focus on launch, retention, account maintenance, and revenue generation of Mid Tier group accounts. You’ll be charged with onboarding the brand and key stakeholders, driving the technical integration, operation and launch deadlines. Working with internal stakeholders, you will be responsible for coordinating across multiple engineering and operational teams to help ensure a successful launch. Post-launch, you will be communicating with clients on a regular basis, maintaining a high retention rate of your portfolio, as well as exploring ways to grow each account.

Senior Engineer- Delivery

Grubhub
Chicago
1 month ago
Our Delivery Team is seeking a Senior Engineer to join our team. This set of teams are at the core of our delivery logistics platform and are responsible for our critically important food delivery business. You will conceptualize, design, build and deploy new and innovative products for our restaurant partners enabling self-management and onboarding of all existing and future partners.  We have high standards for code quality, unit testing, and intelligent architecture.

Site Reliability Engineer I

Grubhub
Chicago
1 month ago
We are adding more software- and service-focused SREs to ensure reliable delivery of projects (and food!). SREs in the Restaurant group care for all services related to restaurant-facing technology. This includes order transmission, POS integrations, catalog services, and some internal-facing tools for adjusting orders and assisting diners. We are an extremely critical team, highly passionate about ensuring orders get to restaurants and diners get fed as quickly as possible.  

Sales Fulfillment Specialist

Grubhub
Chicago
1 month ago
Build and manage the client relationship to exemplify our customer obsessed value. Coordinate with internal GH teams (sales, menu vendors, photographers, hardware team) & external restaurant owners to get new restaurant account built and live on the platform. Work with Restaurant Owners directly to collect all necessary information to set Restaurant live on the platform. Schedule photoshoots, partner with the logistics team to ensure tablets and welcome kits are sent out. Influence Restaurant Owners and provide insights on the value of getting onto the platform quicker. Audit vendor menu entry and score the vendor based on quality standards. Communicate with the vendor to provide quality score and feedback on the errors to ensure quality control. Provide consultation to Restaurant Owners on their menu and the different features that GH Offers.

Technical Lead (Data Engineering)

Grubhub
Chicago
1 month ago
Understanding how ETL functions across multiple business verticals. Build tools to understand how data is flowing throughout our data pipelines. Take data oriented projects from start to finish, including requirements, scope, architecture, development, releases and maintenance. Drive code quality throughout the data teams and be an ambassador for the craft of development. Design best practices for big data processing throughout the company. Translate from technical to business, and vice versa. You need to be able to speak with the least technically-minded client (internal or external) and make technology make sense to them. Then turn around and do it the other way. Working with high volumes of data to efficiently process and expose for analysis. Actively contribute to the adoption of strong software architecture, development best practices, and new technologies. We are always improving the process of building software; we need you to help contribute.

Coordinator, B2B Marketing (Delivery Drivers)

Grubhub
Chicago
1 month ago
Assist in the implementation of the company’s B2B marketing strategy, supporting the marketing department for the supply side of our marketplace (focus on drivers). Ensure all B2B marketing efforts serve to achieve immediate and long-term business goals, executing improvements for processes across the lifecycle of our drivers. Be the go-to resource for ad-hoc projects and communications to the B2B customer base. Prepare marketing activity reports and metrics for measuring program success. Support the maintenance and development of internal tools, including Marketo, Salesforce & Braze.

Associate, Marketing (Prospect)

Grubhub
Chicago
1 month ago
Help drive ideation and development of CRM channel communications. Perform day-to-day email marketing activities including, but not limited to, email campaign set-up, scheduling, testing, tagging and deployment of one-time, recurring, triggered and dynamic content-driven campaigns. Analyze channel and order data in order to draw insights and make recommendations for driving business results through campaign optimization. Align with external partners to ensure consistency and effectiveness. Grow the channels and identify segment trends and opportunities.