UrbanBound is currently looking for an Inside Sales Manager to join our team. This individual plays a critical role in supporting UrbanBound’s aggressive growth strategy.   The primary goals are to help develop our sales talent, drive new client growth, and achieve revenue goals. This role will also include managing and developing our team of Customer Success Specialists, helping them to achieve their performance and customer satisfaction goals.

Responsibilities/Outcomes:

• Establish, track and drive a sales process and metric-driven approach to inside sales

• Support the inside sales team in achieving quarterly pipeline development and revenue goals

• Lead the customer success specialist team in achieving daily, weekly and quarterly performance metrics and customer satisfaction goals

• Ensure salesforce.com compliance and accurate reporting

• Manage territory and account assignments

• Compile and maintain daily/weekly/monthly team reports/dashboard in Salesforce.com

• Actively listen and coach sales and customer success specialist teams to help them overcome any challenges that can impede team or individual goals. This may include messaging, discovery techniques, organizational skills, communication skills etc.

• Develop and manage activity campaigns

• Author and deliver performance reviews

Required Qualifications:

• 10+ years of experience managing sales and/or business development teams in Enterprise revenue cycle

• 5+ years of Executive level sales and business development responsibility

• Experience within a high growth startup environment is preferred

• Proven track record of leading and driving successful sales plans and meeting or exceeding targets

• Strong presentation, communication, organization, multitasking and time management skills.

• Experience in coaching and training is required

• Experience in SaaS environments is strongly desired

• BA/BS degree desired

UrbanBound is currently looking for an Inside Sales Manager to join our team. This individual plays a critical role in supporting UrbanBound’s aggressive growth strategy.   The primary goals are to help develop our sales talent, drive new client growth, and achieve revenue goals. This role will also include managing and developing our team of Customer Success Specialists, helping them to achieve their performance and customer satisfaction goals.

Responsibilities/Outcomes:

• Establish, track and drive a sales process and metric-driven approach to inside sales

• Support the inside sales team in achieving quarterly pipeline development and revenue goals

• Lead the customer success specialist team in achieving daily, weekly and quarterly performance metrics and customer satisfaction goals

• Ensure salesforce.com compliance and accurate reporting

• Manage territory and account assignments

• Compile and maintain daily/weekly/monthly team reports/dashboard in Salesforce.com

• Actively listen and coach sales and customer success specialist teams to help them overcome any challenges that can impede team or individual goals. This may include messaging, discovery techniques, organizational skills, communication skills etc.

• Develop and manage activity campaigns

• Author and deliver performance reviews

Required Qualifications:

• 10+ years of experience managing sales and/or business development teams in Enterprise revenue cycle

• 5+ years of Executive level sales and business development responsibility

• Experience within a high growth startup environment is preferred

• Proven track record of leading and driving successful sales plans and meeting or exceeding targets

• Strong presentation, communication, organization, multitasking and time management skills.

• Experience in coaching and training is required

• Experience in SaaS environments is strongly desired

• BA/BS degree desired