Inside Sales Manager

| Chicago
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About The Opportunity

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

Do you have the ability to coach a team toward achieving their goals & extracting the best effort out of every team member? Do you have expert leadership skills in order to challenge the team & help them with achieving immediate and long-term improvements?

As an Inside Restaurant Sales Manager, you will cultivate and grow an inside sales team of about ten Executives at our downtown Chicago office.

Some Challenges You’ll Tackle

Responsibilities:

  • Work closely with the Senior Manager of Restaurant Sales and the Director of Restaurant Sales to lead an inside sales team.
  • Train, coach,  motivate, and manage a team of Sales Executives to improve individual results.
  • Identify opportunities to improve effectiveness and efficiencies with processes, tools, product offerings, and employee development.
  • Use Salesforce.com to develop regular tracking and reporting of key performance metrics and translate these metrics into implications and recommendations.
  • Develop effective coaching strategies and content for team meetings.
  • Encourage transparency and align broader company initiatives with department goals.
  • Monitor success outcomes from each team member through the creation of recognition programs, dashboards, and leader boards.
  • Coordinate with The Restaurant Sales Management Team to ensure proper communication and alignment across teams.
  • Be a respected leader while maintaining our collaborative and dynamic team culture
  • Develop clear expectations and instill accountability for employees across all aspects of their performance
  • Cultivate an open sales environment while maintaining competition and self-reliance
  • Encourage employees to contribute new ideas and solutions to problems
  • Take on projects outside of the scope of day to day responsibilities as needed by the sales department
  • Contribute to the sales strategy as it relates to the department as a whole

You Should Have

Requirements:

  • Have a coach’s mentality: you love helping others succeed and strive at pushing your team to its fullest potential
  • Experience in developing processes, meeting deadlines, paying attention to detail, while remaining organized
  • Possess a analytical, data driven mindset
  • Experience working in a metrics/data-driven environment
  • Have a deep interest and enthusiasm to work for a rapidly evolving company
  • Experience with working in a high activity, high volume environment
  • Have an understanding on how to analyze metrics and using them to improve performance
  • Strong interpersonal skills, with the ability to work across multiple internal groups
  • Basic proficiency in Microsoft Excel
  • Bachelor’s degree
  • Experience with Salesforce is a plus!

And Of Course, Perks!

  • Competitive, uncapped compensation (Base salary + Monthly commission)
  • Medical, vision, and dental insurance
  • Flexible Time Off
  • Employee stock incentive
  • 401k program that includes employer match
  • Monthly pre-tax commuter benefit
  • Sales contests & team events
  • Free Grub

 

 

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. Grubhub is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • AxureDesign
    • IllustratorDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM

Location

111 W. Washington St., Chicago, IL 60602

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. Grubhub employees enjoy a generous amount of time to recharge.

Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.

Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).

Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.

MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.

Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and happy hours!

Social Impact. At Grubhub we believe in giving back. In 2021, the Grubhub Community Fund gave more than $25 million to over 23 charitable organizations.. Employees are also given paid time off each year to support the causes that are important to them.

Half Day Fridays! Grubhub has newly instituted half day Fridays where all employees are encouraged to end their Friday's at 1:00pm local time to get a head start to the weekend! Depending on certain business needs, some teams may implement a different schedule for this time off, but everyone gets to enjoy the perk!

Culture
Volunteer in local community
Partners with nonprofits
Grubhub partners with many Non Profits through our “Donate the Change” program. Past examples include The National LGBT Chamber of Commerce (NGLCC), Feed the Soul Foundation, and World Central Kit
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Certain roles within Grubhub are eligible to receive company equity.
Performance bonus
Certain roles within Grubhub are eligible for bonuses.
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Technology employees are eligible to receive up to $2,000 annually for continuing education opportunities such as conferences, bootcamps and events.
Continuing education available during work hours
Online course subscriptions available

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