Key Account Manager

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Key Account Manager


Shipwell is fundamentally changing the shipping and logistics industry by building a connected platform that provides solutions for your entire supply chain. We are streamlining the way shippers, 3PLs, and carriers have operated for decades using ground-breaking technology to provide automation and workflow solutions in an established industry that comprises over 5% GDP. Shipwell created the first truly connected digital supply chain platform that provides real-time connectivity, visibility, automation, and bullet-proof APIs. We are a Series B startup that is backed by world-class investors, such as First Round Capital, Fifth Wall, and Georgian Partners. 


Our Culture

Shipwell is a fast-paced, high-energy start-up that strives to build the future of shipping every day. Diversity of thought and cross-department collaboration is very important to us. We deliver open, honest, careful communication and work as hard as we play. We create & deliver solutions that are revolutionizing the industry, which brings excitement and purpose to our work. If you are looking for a place that will help you tap into your best work-self and give you hands-on experience building something big, then we invite you to come and build the future of shipping with us!


What you’ll do when you get here:

  • Own customer relationships and develop strategies to grow your book of business
  • Perform Quarterly Business reviews with your customers
  • Drive profitably through effectively managing sales plan execution, supplier relationship management, A/R and A/P, claims, etc.
  • Identify opportunities to leverage Shipwell’s solutions across modes and services
  • Create implementation plans, including account responsibilities, resource requirements, timeframes, and contingency plans
  • Effectively manage multiple demands and competing priorities to ensure account goals are achieved 
  • Use reporting & analytics drive to drive continuous improvement
  • Be a shipping hero!


What you need to have:

  • BA/BS degree or equivalent experience
  • 5+ years previous Logistics Account Management experience
  • 5+ years Industry experience account managing SaaS and/or TMS accounts
  • Strong analytical, sales and negotiating skills 
  • Keyboarding skills and computer literacy with spreadsheets, word processing, presentations and other related programs
  • Dynamic, on the fly, problem solving skills
  • Clear and confident communication skills
  • Strong attention to detail and organizational ability
  • Ability to travel


What is Preferred:

  • Previous experience using Salesforce
  • Project Management Experience


What we offer:

  • Incredible growth opportunity at one of the fastest-growing companies in Austin
  • Competitive Pay
  • 401k
  • Amazing company culture
  • Room to grow and tons of mentoring
  • Gym reimbursement and onsite Fitness Classes
  • Being a part of a rapidly growing startup company
  • The kitchen is fully stocked with local coffee, drinks, and snacks
  • Company-sponsored healthcare insurance and dental insurance
  • Team building events and office competitions
  • Partial cell phone reimbursement
  • Receive an elite technology package to include a brand new MacBook Pro!
  • Opportunity to put your thumbprint on a high-growth company in the early stages
  • An open work environment where everyone (even the new folks) has a voice


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Location

500 W. Madison St, Suite 810, Chicago, IL 60661

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