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Merchandising Associate

| Chicago

Merchandising Associate

This is an exciting time to join the FTD merchandising team as we completely reinvent the floral gifting experience.

The Merchandising Associate plays an instrumental role in defining and executing FTD's product merchandising strategies through consumer and data-driven decision-making and outstanding execution.

Key Responsibilities:

  • Analyze weekly, monthly and seasonal sales performance and summarize key findings into actionable insights
  • Actively monitor quantitative and qualitative customer feedback and identify opportunities to continuously improve the customer and product experience
  • Monitor competitive and market trends and identify opportunities to translate trends into compelling new products
  • Develop detailed assortment plans to drive sales and margin growth, including product assortment and development, pricing and forecasting
  • Partner with planning to accurately forecast and buy at the SKU-level, based on rigorous historical and competitive analysis
  • Partner with sourcing team and vendors to ensure competitive product costs across entire merchandising assortment
  • Partner with FTD's extensive florist network to ensure successful in-market execution of merchandising strategies
  • Collaborate cross-functionally with marketing, creative and site merchandising teams to drive successful product launch execution and sell-through
  • Partner with copy and creative teams to provide compelling on-site storytelling, including new product names, product descriptions
  • Support the product commercialization process with sample requests, product testing, item set up and photography

Qualifications / About You:

  • Flower Nerd
    • You're passionate about the opportunity to transform the floral and gifting experience at the intersection of nature, technology and retail
  • Results Oriented
    • You have demonstrated the ability to grow your product line/category through merchandising insights and execution
    • You take ownership and accountability for your category results, constantly seeking new opportunities to drive growth and profitability
  • Analytically Curious
    • You're a data geek and proactively seek data to understand your category
    • High degree of comfort with Excel -- pivot tables and formulas are your friends
    • You enjoy the process of turning data into actionable insights
  • Self-Starter
    • Detail-oriented with strong project management skills, you can steer the product development process with limited guidance
    • You're a team player who can adapt easily within an unstructured culture of constant transformation and change
  • 3-5 years of merchandising experience within a fast-paced retail environment; E-commerce experience a plus

About Us:

We are an inventive team of flower lovers, product junkies and technologists excited to bring a fresh perspective to one of the most highly recognized floral brands in the world.

Join us in our Chicago Office and enjoy the benefits of a publicly traded company within an exciting culture of transformation.

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases


In the heart of the Loop! We also have an office in Downers Grove, IL.

An Insider's view of FTD Companies

What does your typical day look like?

Every day looks different when you’re on the social media team. Our jobs involve interacting with our brands’ communities, staying up-to-date on the latest social trends, developing content and optimizing campaigns. Since social media is always changing, there’s always something new to learn or test.

Marissa Metzler

Manager: Social Media Marketing

What's the biggest problem your team is solving?

On our FOL team, we are creating a feature complete platform migration for all of our florist sites. This is a rather large task in that most of our florist sites look like they were created in the .COM era of the internet. Our new platform will provide huge UX boons. In addition to self-improvement, it may also attract new florist partners

Michael Walsh

Software Engineer

What are FTD Companies Perks + Benefits

FTD Companies Benefits Overview

FTD is dedicated to you and your family. We work hard to provide a wide range of competitive and affordable health care benefits that reflect your changing needs. Our goal is to empower you with the resources and flexibility you need to live well, be well. The benefits you elect will start the first day of the month following date of hire.
Our benefits offerings include medical, prescription, dental and vision coverage, a company contribution to a Health Savings Account (HSA), Employee Stock Purchase Plan (ESPP), life, accident and disability insurance, paid time off, and tuition reimbursement. We are committed to providing fair compensation to all of our employees, including performance-based compensation incentives for many of our positions.
FTD Companies, Inc. is a premier floral and gifting company. We offer very generous employee discounts on our diversified portfolio of brands such as ProFlowers, ProPlants, Shari’s Berries, Sincerely, etc.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
If you are eligible for benefits, you can enroll in an FSA regardless of whether or not you are enrolled in FTD’s medical plan.
Disability Insurance
FTD offers short and long term disability at no cost to you. The disability benefits will replace up to 67% of your weekly base income up to $2,500/week for STD and up to $10,000/month for LTD.
Dental Benefits
FTD offers two great dental plans through Aetna. A Dental HMO with co-pays where you choose your Primary Care Dentist and a Dental PPO which has benefits in and out of network.
Vision Benefits
FTD offers vision coverage through Eye Med which offers a broad network of nationwide providers to choose from to meet your vision needs. Retailers such as LensCrafters, Pearle Vision, , and JCP
Health Insurance Benefits
FTD offers three medical plans through Aetna to choose from including one EPO where you choose a Primary Care Physician and two PPO High Deductible Health Plans (HDHP)
Life Insurance
For employee coverage of 2x base salary up to $600,000. *Per IRS regulations, the cost FTD pays for coverage above a certain level is considered “imputed income,” and is included on your W-2.
Wellness Programs
We know how important wellness is to your overall success. The FTD Wellness program is here to help you identify and achieve your health and wellness goals.
Onsite Gym
Our One North Dearborn location offers an onsite state-of-the-art fitness center, cycle center and bike room.
Retirement & Stock Options Benefits
401(K) Matching
Discretionary match of 50% on the first 6% of your of pre-tax or post tax deferral. To maximize the employer match, you will need to contribute 6%. Vesting is at 25% each year
Employee Stock Purchase Plan
The Employee Stock Purchase Plan (ESPP) provides employees with an opportunity to share in our growth and to purchase shares of our common stock without payment of brokerage costs, at a 15% discount.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Depending on the department and role, FTD offers some scheduling flexibility. We also offer summer hours so that our team members can enjoy extended weekends and fun in the sun with family and friends
Remote Work Program
Family Medical Leave
Care for yourself or a family member who is seriously ill, to care for a newborn or newly adopted child, or to attend to the affairs of a family member who is called to active duty in the military.
Vacation & Time Off Benefits
Generous PTO
FTD recognizes 9 paid holidays each calendar year and allows employees to take time off for vacation, personal responsibilities and sick time.
Paid Holidays
FTD recognizes 9 paid holidays each calendar year.
Paid Sick Days
Perks & Discounts
Casual Dress
FTD allows employees to wear casual workplace attire every day, not just Fridays!
Free Daily Meals
During FTD’s peak season such as Valentine’s Day, Mother’s Day, and Christmas FTD often provides lunch to thank employees for their hard work (along with the occasional just because lunch).
Pet Friendly
At some locations, employees can bring their dogs to work.
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Up to $2,500 after one year of employment
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