Mortgage Closing Manager

| Chicago

Job Description

About Guaranteed Rate:

Guaranteed Rate is the 7th largest retail mortgage lender in the U.S. By offering industry-leading tools, low-rate mortgages and unparalleled customer service, we’ve become the Home Purchase Experts®. At Guaranteed Rate, we think big—pushing beyond what most people believe is possible. We strive to work with the best of the best, building business with the best referral partners and hiring the best employees—allowing us to deliver world-class customer service. Our goal is to make sure every customer has a great experience. Headquartered in Chicago with 5,000+ employees in 300+ offices across the U.S. and licensed in all 50 states, we’ve helped thousands of homeowners with more than $24 billion in home purchase loans and refinances in just the past year alone.

We are currently seeking a hard-working, dedicated Closing Manager to join our innovative and passionate team.

Responsibilities:

  • Lead and mentor a team of 10+ Closers tasked to Prepare Closing packages using Encompass and Doc Magic systems.
  • Collaborate with Management to promote a positive customer experience by fostering an efficient service of the closing pipeline.
  • Responsible for hiring, training, and all HR related functions in regard to time management, write ups, reviews, and terminations.
  • Daily review of reporting for pipeline, production, and quality management.
  • Escalation point funding conditions.
  • Responsible to assist Post Closing and Quality Control to maintain/assure salability of loans in the Secondary Market.
  • Actively partner with internal and external partners to improve overall workflow as well as communicate any changes or improvements. Understand big picture concepts.
  • Positive attitude and ability to motive your team is required!

Qualifications:

  • High school diploma or equivalent.
  • 1-2 years mortgage-related experience.
  • 2-4 years loan closing and funding experience.
  • Extensive knowledge of loan documentation.
  • Excellent interpersonal, written and oral communication skills.
  • Familiar with reading and interpreting insurance policies, tax information, prelims, appraisals and settlement statements.
  • Knowledge of MDIA, RESPA, REG Z, and all general TRID disclosure.
  • Knowledge of FNMA, FHLMC, FHA, VA, and USDA requirements
  • Encompass and Doc Magic Experience
  • Strong attention to detail and organization skills.
  • Ability to work in a fast-paced environment.

Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

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Location

3940 N. Ravenswood , Chicago, IL 60613

What are Guaranteed Rate Perks + Benefits

Guaranteed Rate Benefits Overview

• Our location rocks – right off the brown line at Irving Park. Our home base is a hip office with exposed brick and duct work, windows we can actually open during the summer, and an open floor plan. Rather than a cubicle life, we work in an open and collaborative environment.
• An in-house café offers breakfast, lunch and a late afternoon healthy snack. We subsidize all meals so you’ll never pay full price.
• Access to the office gym for only $20 a year. Yes, a whole year! There is also yoga, cross fit, and boxing offered for a very small fee. We want our folks happy, healthy, and feeling good.
• A FREE on-site nurse. Psshh who needs a doctor’s appointment when our nurse can do it all?
• A 5,000 square foot rooftop deck that’s available to everyone all day and all evening with WiFi, two bars, music, grills, fun umbrellas, a ping pong table, corn hole, and fire pits. All of this is offered when Chicago gives us those non-snow covered days.
• Holiday parties? We got’em!! Not just major holidays, any holiday. We also have monthly celebrations on our Rooftop.
• Inter-office contests like the Great Mac-Off, Chili Cook-Off and Limbo. We always keep you guessing, participating, and wanting more.
• 401k with percentage matching, Blue Cross health care coverage (yup, dental and vision too), short-term disability, life insurance, and even legal assistance (for a small monthly fee)…and did we mention the awesome rooftop deck?

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Happy Hours
Professional Development Benefits
Mentorship program
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