Partner Development Director - Retail

| Chicago | Remote
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What we’re building and why we’re building it. 

Fetch is a build-first technology company creating a rewards program to power the world. Over the last 5 years we’ve grown from 0 to 10M active users and taken over the rewards game in the US with our free app. The foundation has been laid. In the next 5 years we will become a global platform that completely transforms how people connect with brands. 

It all comes down to two core beliefs. First, that people deserve to be rewarded when they create value. If a third party directly benefits from an action you take or data you provide, you should be rewarded for it. And not just the “you get to use our product!” cop-out. We’re talkin’ real, explicit value. Fetch points, perhaps. 

Second, we also believe brands need a better and more direct connection with what matters most to them: their customers. -- Brands need to understand what people are doing, and have a direct line to be able to do something about it. Not just advertise, but ACT. Sounds nice right? 

That’s why we’re building the world’s rewards platform. A closed-loop, standardized rewards layer across all consumer behavior that will lead to happier shoppers and stronger brands.

Fetch Rewards is an equal employment opportunity employer.

About the role

Fetch Reward’s next step in evolving the shopping experience will require a Director, Partner Development

Our Director, Partner Development (DPD) owns the execution and implementation of client and Fetch Rewards strategy for each partner. The DPD works to maintain and strengthen relationships with senior executives within each partner organization in order to stay connected to the measures that matter most to each organization, both as a whole and to each individual functional area. The DPD will manage and provide guidance to Fetch resources including assigned Business Intelligence Lead and Client Development Manager in order to ensure that Fetch is not only consistent but delivering at the highest level. 

In addition to maintaining working relationships with Fetch Rewards’ clients and internal Fetch Rewards stakeholders, the DPD will own the ongoing assessment of client priorities and schedule of deliverables that will provide an ongoing connection to the unique value that Fetch Rewards provides. Through the coordination of internal and external resources, the ultimate evaluation of a DPD’s efforts will be the renewal of each partners business and ability to identify additional revenue opportunities.  

Responsibilities:         

  • Own and manage relationship with executive members for all assigned client partners
  • Serve as liaison between client partners, internal resources, and other strategic partners in order to ensure all priorities are understood and appropriate measurement of program and efforts are aligned in accordance.
  • Manage BI and PDM efforts associated with individual projects, brand experience, data and insights reporting, data integration with partners, and more.
  • Schedule and deliver regular reporting to highlight the unique value of Fetch Rewards and ability to address important business issues.
  • Become a product and technology expert by learning all facets of Fetch Rewards to a high standard

Skills we believe you need for this position:

  • Minimum of 5-7 years of relationship management experience managing multiple stakeholders
  • Passion for helping brands strengthen their relationship with the consumer
  • Highly organized and proven ability to manage multiple projects simultaneously
  • An odd affinity for the pace of work that a startup offers 
  • You find yourself excited to tell people about what we're building here at Fetch Rewards. You wake up truly excited because you know what you do today will directly impact a young growing company. 
  • Experience delivering marketing communication, technology or data-driven solutions to quick serve / fast casual restaurant organizations

#BI-Remote

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

Fetch Rewards has offices or co-working spaces in Madison, WI (Our HQ), Chicago, Boston, New York, San Francisco (in transition). We have remote employees in 39 states, and growing! Our HQ amenities include a fitness center, private theater, bike shelter, conference centers, etc.

An Insider's view of Fetch Rewards

How does your team reward individual success?

We offer: Promotions in Title. Increase in salary. More responsibility. Allowing employees to be Empowered to make tough decisions! We give out Tacos on the regular to show appreciation as well!

Linds

Senior Technical Recruiter

What projects are you most excited about?

Our product team is currently working on expanding to new verticals beyond traditional grocery. We’ve always rewarded our shoppers for a variety of products and retailers. But we’re expanding our platform to provide rewards in increasingly valuable ways everywhere people shop, while also providing our partners with valuable first-party data and ins

Ayo

VP of Product

How does the company support your career growth?

Fetch has been a wonderful place to expand my career. I’ve had opportunities to contribute and lead a team. Fetch backs me 100% while keeping my personal interests and growth as a top priority.

Scott

Engineering Manager

How do you empower your team to be more creative?

Our CEO provides a weekly, video town hall with updates for the entire company. We transparently seek engagement from all employees at the end of these meetings by creating topic-specific chat channels for input. There are personal-focused channels for topics like gratitude sharing and user-focused channels.

Rukmini

Chief People Officer

How would you describe the company’s work-life balance?

Second to none! At Fetch Rewards, the importance of work-life balance is ingrained into our culture. There is a mutual understanding amongst the members of each team of when and how we can be reached, which is especially important in a remote working environment. We have an unlimited PTO policy that fosters a sense of trust from our leadership team

Maddy

Recruiting Coordinator

What are Fetch Rewards Perks + Benefits

Fetch Rewards Benefits Overview

Medical, Dental, and Vision, beginning the 1st day of the month after you join.
Unlimited PTO, that yes, we actually take.
Matching 401K plan.
Stock Options.
Work From Home, Permanent Flexibility.
Remote Resources + Equipment.
Fetch University Guided Learning and Onboarding Program.
Pet Insurance.
Employee Resource Groups and DEI.
Wellness Program and Wellness Coach.
Pet-friendly office.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Our dental plan covers $1,000 of expenses.
Vision Benefits
The vision benefits plan covers 77% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Pet Insurance
Nationwide Pet Insurance. We cover 100% for 1 per.
Wellness Programs
Team workouts
During Covid we offer: Remote Yoga and strength training!
Retirement & Stock Options Benefits
401(K)
We match 25% on the first 5% you contribute.
401(K) Matching
Company Equity
Equity is available for most positions at Fetch Rewards!
Employee Stock Purchase Plan
Performance Bonus
Performance Bonus is based on individual productivity within the organization.
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
We provide employees flexible schedules based on the functions of the business.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
We provide a pre tax program.
Company Outings
We host an annual holiday party and summer event!
Stocked Kitchen
We provide healthy snack options.
Happy Hours
Parking
Pet Friendly
Pet policy is dog friendly daily, Occasional bring your pet to work days.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Fetch Rewards offers employees professional development opportunities.
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Continuing Education stipend
Customized development tracks
Paid industry certifications
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