Program Success Manager
Coding Dojo, Chicago - Program Success Manager
Coding Dojo is looking for a motivated, enthusiastic, and driven Program Success Manager who is hungry to partner with a dynamic team in growing our Chicago center.
As a key member of the Chicago team, you will work directly with the Director to create immense impact in growing one of Coding Dojo’s newest programs. You are expected to strategically identify and engage prospective student audiences, problem solve creatively, develop deep relationships with community groups, and drive results, all while holding true to the theme of program success throughout the entire student experience.
First and foremost, you must be passionate about education. You are disciplined, driven by innovation, and entrepreneurial to the core. You thrive speaking in front of large groups. You have excellent interpersonal communication skills particularly in a one on one setting. The ideal person is comfortable wearing many hats, and strives to create an outstanding program experience for our students.
Who is Coding Dojo?
Coding Dojo is a fast growing coding boot camp that provides an accelerated track to becoming a software developer in today's growing tech market. We take people with little to no experience in development and train them to be self-sufficient developers in 14 weeks, which in turn opens a whole new set of career and economic opportunities. We have 8 campuses across the US, and counting.
What you’ll get to do…
- Drive the entire enrollment lifecycle in partnership with the instruction team and career services team to meet monthly utilization goals. The goal is to enroll students who are truly passionate, hardworking, and committed to our intensive program.
- Build partnerships with key Influencers within the local tech community in an effort to create exciting events and projects that attract success-driven students passionate about code.
- Support local marketing efforts to generate and secure new interest in our program for prospective students and partners.
- Track and report the effectiveness of events in terms of conversion to student and attendee satisfaction.
- Work closely with prospective students, answer questions regarding enrollment, financial aid, career development support, curriculum or other student services, and help to remove obstacles in the decision making process.
- Support enrolled students throughout their boot camp experience and post-graduation in partnership with instruction and career services to ensure each and every student meets his or her goals.
- Embrace strategic relationships with students to encourage proactive feedback and sculpt an outstanding customer experience for each and every student, thus translating this feedback to improve student experience and outcome.
- Serve as secondary contact for a portion of our corporate client base and provide support for managing many aspects of the client’s interaction with the company, interfacing with senior level contacts via phone and in-person meetings in order to understand the clients’ needs and develop solutions to accomplish their goals.
What you’ll bring…
- A demonstrated enthusiasm for technology and its impact.
- A results driven mindset and an outstanding track record in sales and customer success
- Exceptional relationship building skills, strong listening and customer service skills.
- An existing personal network of local tech companies and professionals.
- A deep passion for helping others achieve their goals.
- The ability to accurately analyze data, see insights and make suggestions for improvement.
- The ability to meet and exceed assigned goals and complete projects on time and within budget.
- Outstanding oral and written communication skills.
- Fast learner and the ability to work under pressure.
- Technical aptitude and/or boot camp experience a big plus!
Our team members come from all walks of life, we want to know what makes you exceptional!