The Sales Director is an individual contributor role that opens up new business and expands existing relationships for SMS Assist accounts in one of the company's key market segments (restaurants, retail, telecommunications, public sector, multi-site general). This individual will interface heavily with both clients and the Sales Team to grow the business. The individual has targeted quotas established annually.
Responsibilities

• Meet or exceed annual sales quota.
• Excel at the introduction and positioning of the SMS value proposition at various levels of prospect organizations.
• Compel the C-Suite, procurement, or business owners to prioritize a fully outsourced solution or "a la carte" solution that generates revenue from base business organic growth, as well as from referrals.
• Create prospecting activity that exceed monthly quota for activity and appointments.
• Develop and maintain a 4X rolling annual pipeline.
• Provide forecasting predictability and accuracy.
• Contribute to the development and effectiveness of inside sales resources.
• Maintain and foster existing customer relationships via face-to-face appointments, phone conversations, and emails.
• Potentially maintain ongoing communication with customers to understand their needs and provide solutions.
• Demonstrate solution and value proposition and deal with customer issues, questions, and uncertainties.
• Potentially identify and deliver on any opportunities to increase SMS Assist's suite of offerings to existing customers.
• Potentially maintain relationships with the current install base and looks to expand services in each account
• Maintain up-to-date, detailed customer knowledge and industry data; serves as an active member of groups and associations related to the industry and relevant customers.
• Update all sales activity, initiatives by category, customer and status in salesforce.com
• Use appropriate selling strategies and techniques to engage clients at all stages of the pipeline, and identifies and addresses any weaknesses in the strategy
• Operate within Financial, Legal, and Ethical Policies; responsible for driving the growth of revenue and profit originating from the Sales department; manages the Sales Profit and Loss statement
• Participate and influence multiple projects at a given time, ensuring adherence to process, monitor progress, mentor project leads, and direct implementations to successful conclusion
• Domestic travel required up to 50%.
• Foster a positive team environment.
• Ensure confidentiality of internal and external data.
• Perform ad-hoc projects and other duties as assigned.

Professional Skills

• Customer Service - Expert
• Verbal Communication- Expert
• Written Communication- Advanced
• Teamwork- Expert
• Relationships - Expert
• Negotiation - Advanced
• Organizational Awareness- Advanced
• Analysis - Proficient
• Problem-Solving - Expert
• Process Orientation- Advanced
• Prioritization - Expert

Role Specific Skills

• Computer Skills: Intermediate proficiencies in Microsoft Word, Excel, PowerPoint, Outlook preferred

Qualifications
Minimum Qualifications

• Bachelor's degree required
• At least 5 years of sales experience and a minimum of 3 years of complex sales to executives in large organizations, ideally in technology or services required
• Basic knowledge of sales process, methodology and data required

Other Relevant Qualifications

• Master's degree in Business or relevant degree preferred

SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.
This position is not eligible for visa sponsorship.
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