The Sales Operations Manager partners with our sales team to ensure operational efficiencies, accurate reporting, and insightful analytics.  The Sales Operations Manager provides analyses and reports to our management and investment team to highlight sales performance, identify areas for improvement, and suggest new processes and procedures.

PRIMARY RESPONSIBILITIES INCLUDE, but are not limited to:

• Serve as a partner and advisor to our sales team, enabling quick scalability and accurate reporting
• Collaborate with our VP of Marketing to ensure a strong pipeline of inbound leads
• Build, tweak, and promote sound and effective sales processes and procedures
• Analyze sales and customer acquisition data to create comprehensive monthly executive summaries
• Clean, dedupe, and enhance Salesforce (SFDC) data via mass uploads
• Shape sales territories based on detailed analyses and sales forecasts
• Align sales commission plans to align with growth objectives and market rates
• Apply deep understanding of Salesforce, Excel, and PowerPoint to make sound, competitive, and high quality sales operations recommendations

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree or equivalent technical experience
• 5-7 years of sales operations experience ideally gained in a tech-focused environment
• Superior problem-solving and analysis skills with the proven ability to tie sales data to business goals and objectives
• Extensive knowledge of salesforce.com, Excel, and PowerPoint
• Excellent communication skills with the ability to explain data and analyses to colleagues at every level and function

PREFERRED QUALIFICATIONS:(OPTIONAL)

• Experience in the hospitality industry
• Salesforce Certified Administrator or Salesforce Certified Advanced Administrator

PHYSICAL DEMANDS / REQUIREMENTS:

Ability to continuously sit, stand or walk. 

DESCRIPTION OF WORK ENVIRONMENT:

Generally works in an office environment but is occasionally be required to perform job duties outside of the typical office setting.  Evening, overnight, and weekend work may be required at times.