Sales Productivity Manager, Onboarding & Ramp
WHO WE ARE
Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.
Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.
WHAT YOU’LL DO:
- Analyze team and individual performance to determine areas of excellence and opportunity
- Own the management of the Knowledge, Skill, and Behavior matrix across all roles and regions
- Own the management of the coaching framework across all roles and regions
- Partner with sales leadership to develop strategies and objectives that lead to the success of each individual and the team as a whole
- Work with internal and external stakeholders to create resources and other assets as required to assist in the analysis development of skills and knowledge needed to excel in all sales roles
- Monitor skill development and help manage individual development plans
- Work closely with Sales Operations to monitor and maintain reporting on enablement effectiveness across the team
- Partner with the central L&D team to improve learning efficiency, consumption of materials, and completion of programs that deliver the highest returns in the shortest time
- Ensure team members have clarity of purpose, the tools required to meet their responsibilities, and an environment conducive to diversity of thought, innovation, and personal and professional growth
WHAT YOU HAVE
- 5+ years combined experience in Sales or Sales readiness/productivity/enablement.
- Bachelor’s Degree required
- Strong communication and influence skills
- Subject matter expertise in sales process, methodologies and techniques with demonstrated independent thought leadership.
- Exceptional relationship management skills with senior stakeholders
- Strong collaboration and problem-solving skills
- Confidence when presenting in front of large groups
- Proven track record of producing and hosting enablement events, leading advanced sales training driving adoption of best practices, and measuring the impact of productivity programs at scale
- Flexibility and ability to pivot to new demands with a high sense of urgency
- Demonstrated leadership in delivering results with large-scale, cross-functional teams
- Ability to conduct analyses, translate results to digestible communications including messages and presentations
- Moderate travel
- Business fluent English. Additional languages are an advantage
WHAT WE OFFER
- Competitive compensation that includes equity
- Generous time off policy to balance your work and life, including paid parental leave
- Competitive medical, dental, and vision coverage for you and your dependents
- Collaborative, transparent, and fun loving office culture
If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.
If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.
