Sales Training & Enablement Specialist
Description
Syndigo’s business development and client development teams are comprised of individuals expected to bring in new clients, manage & grow relationships with existing clients, and ensure high client retention rates. The Sales Training & Enablement Specialist is to help each sales person become more productive, reduce ramp-up time of new hires, and develop the individuals on the staff’s professional talents. You will help deliver and execute training programs, tools and resources that make our sales team more effective and efficient.
This role be responsible for establishing and invigorating programs around new hire training, competitive intelligence gathering, industry news tracking and dissemination, as well as mastery of the entire suite of products & services offered to our clients by Syndigo. The role will work with teams in multiple locations and may involve some travel (10%). This role can be based in Syndigo's office in Chicago, Nashville, or Cleveland.
Key Responsibilities
- Deliver training to sellers, onboard new sellers and continue to be a resource post induction. This will also include on-going review and improvement of training programs
- Leveraging a Value Selling approached, coach in a 1:1 forum with sales team members on how they can develop, grow, and improve skills critical to their success
- Support our sales curriculum roadmaps (new hires, 30,60,90 days training) to support on-boarding and ongoing training
- Participate in the certification program for new hires
- Assist in the creation of new certification programs for new products and solutions as they launch
- Align with product marketing and sales leadership to support the enablement strategy and deliverables
- Maximize training effectiveness by contributing to content, assessments and evaluations, employing innovative blended learning delivery methodologies
- Assist in the creation of sales enablement tools to reinforce concepts including internal reference sheets, call scripts, videos and quick reference guides
- Maintain central repository for all sales enablement tools
Required Skills
- BA/BS or equivalent
- 1-2 years training experience
- 1+ years sales experience
- Knowledge of sales enablement, including experience with Salesforce
- Expertise in classroom style presentation, facilitation, virtual and/or video training
- Proven ability to develop content around sales process, product training and collateral
- Experience building and contributing to a high-performance team through positive energy, creative thinking, and a focus on team culture development
- Understanding pipeline, opportunity management and forecasting cadence and process as it relates to sales process, skills and training needs
- Industry experience (Retail, CPG, food service) a plus, but not required