Salesforce Administrator

| Chicago
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ThinkMarkets is a global online brokerage firm, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we allow our clients to trade the world 24-hours a day. Our mission is to disrupt the brokerage industry by allowing access to global markets and thousands of products to allow our clients to trade the world in the palm of their hand. We use the latest to give traders seamless access to our proprietary trading platforms. Our Chicago office is in the heart of the financial district in the Loop, and is made up by our Leadership, IT, Analytics, and R&D teams. 

We are seeking an experienced Salesforce Administrator to take a lead role in managing and supporting the ThinkMarkets Salesforce instance. The focus of this role will be to maintain the availability, data integrity, performance, security, and utility of Salesforce. In this role, you will be collaborating with project managers, sales and marketing departments, and developers working on various layers of the business. A successful candidate will possess an unparalleled commitment to understanding the business process and application workflow as well as ensuring the quality of customer facing and internal applications. 

Responsibilities:

  • Administer production and pre-production instances of Salesforce
  • Provide second-level support for Salesforce incidents and defects
  • Ensure the availability, security, and performance of Salesforce, including administration of licenses and access control, change management, and monitoring
  • Manage and support production data and API integrations
  • Identify opportunities for promoting process efficiency, simplification, and improving application performance
  • Analyze downstream and client process impact and make recommendations for solutions
  • Gather business, functional, and high-level technical requirements from a variety of stakeholders
  • Provide input for the data architecture, workflows, and general use of Salesforce
  • Create accurate test plans, conditions, and conduct
  • Provide dashboards, custom reports, and data analysis
  • Act as a Salesforce subject matter expert (SME) for business and technology teams

Requirements:

  • Experience working with Salesforce data integration, configuration, and custom workflows and objects
  • 4+ years of Salesforce administration experience
  • Experience with Lightning custom and out of the box components
  • Ability to work on multiple tasks and deliver results with aggressive timelines in an Agile environment
  • Mastery of Salesforce administration, data structures, and workflows
  • Salesforce Administration Certification
  • Experience developing Salesforce dashboards and reports, and providing custom data extracts and analysis
  • Experience managing Salesforce integrations with multiple internal applications
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • Objective CLanguages
    • SwiftLanguages
    • Cocoa TouchLanguages
    • HTMLLanguages
    • CSSLanguages
    • SolidityLanguages
    • EtherumLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • JIRAManagement
    • WordpressCMS
    • KenticoCMS

Location

We are in the financial district of the city, located in the UBS Tower. We welcome others who would like to master the latest in tech with us.

An Insider's view of ThinkMarkets

What’s the vibe like in the office?

We're definitely a hardworking bunch, and we're very passionate about what we do. The culture is dynamic and collaborative, and there's always something to work on which helps the day fly by!

Ashley

Executive Assistant to the CEO

What does your typical day look like?

We start the day with a web call summarizing portfolio risks, exposures & order flow with our teams in Dubai & London. We track, measure, & report any trade issues with our clients; we’re always aware of changes in the risk profile of the firm portfolio. We're constantly checking on pricing, liquidity & execution across all our product offerings.

Pat

Head of Options

What makes someone successful on your team?

Above all, having passion for what you do will make an individual successful in any position! Specifically here at ThinkMarkets, we value a collaborative and innovative mindset to make our team run the most efficiently.

Theresa

Human Resources Associate

How do your team's ideas influence the company's direction?

At ThinkMarkets, ideation that challenges the norm and status quo is embraced! We prioritize growth and innovation to drive the business forward. As a Marketing Team, our mission is to bring the brand personality to life across the globe with a lean methodology that enables ThinkMarkets to proactively and constantly drive progress and efficiency.

Rich

Head of Performance Marketing

What projects are you most excited about?

It's amazing to design a web-based trading platform, providing users with the most effortless and exciting trading experience! I enjoy collaborating with a team of professional and smart co-workers, whose expertise in different domains solve user problems, fuel creativity, gain industry value, and shoot for more exciting outcomes for the company!

Athens

UI/UX Designer

What are ThinkMarkets Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
ThinkMarkets covers up to 85% of transit costs and the remaining balance can be deducted from paychecks pre-tax.
Stocked Kitchen
We have an espresso and coffee machine, tea, and snacks stocked in our kitchen!
Some Meals Provided
Free lunch catered in on Fridays!
Fitness Subsidies
ThinkMarkets provides $65 a month to each employee to use towards gym memberships or classes (yoga, barre, kick-boxing, etc.) to promote a healthy lifestyle!
Professional Development Benefits
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