Salesforce Administrator

| Chicago
The act of hiring is not simply to up the headcount or to fill a seat quickly. When we hire at Bounteous, it’s to add to our interpersonal dynamics and choose the right person to impact, collaborate, commit, inspire, and grow alongside our tenured teams. 
Bounteous boasts a long-standing track record of ideating, innovating, and implementing award-winning solutions and driving best-in-class results. Our success starts with hiring the right people, in the right roles, at the right time to strategize, analyze, design, engineer, and market for some of the world’s biggest brands.
Our Marketing Team is looking for a Salesforce Administrator to support as well as build and improve processes around Salesforce Sales Cloud.
You will work report directly to the VP of Marketing and partner with Business Development, Client Service, Finance, and Operations teams to grow our operational efficiencies through the maintenance, development, and internal advocacy around Salesforce.

Role and Responsibilities

  • Serve as primary system administrator for the Salesforce environment with 100+ users
  • Handle all basic administrative functions including reporting, user account maintenance, custom dashboards and alerts, workflows and other routine tasks
  • Complete regular internal system audits and prepare for upgrades
  • Coordinate the evaluation, scope and completion of new development requests
  • Scope and recommend additional Salesforce features, tools, or third-party additions that may improve process or workflows
  • Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities
  • Assist in training of new users, and grow the Salesforce skill set across the organization
  • Maintain data collection for integrity and accuracy including cleansing and duplicate record management
  • Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues
  • Assist a variety of teams to help support financial forecasting, opportunity tracking, staffing and resourcing, and marketing and qualification

Preferred Qualifications

  • Minimum two years of experience as a Salesforce administrator
  • Bachelor's degree in Computer Science and/or equivalent experience required
  • Experience with Salesforce Marketing Cloud and email marketing/list management is required
  • Salesforce Certified Administrator certified preferred
  • Proven ability to design and implement new processes and facilitate user adoption
  • Strong understanding of the platform, with the ability to build custom objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Strong understanding of Salesforce.com best practices and functionality
  • Strong data management abilities
  • Documented history of successfully driving projects to completion
  • Demonstrated ability to understand and articulate complex requirements

Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.
Bounteous is willing to sponsor eligible candidates for employment visas.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • DrupalLanguages
    • MagentoLanguages
    • AEMLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks

Location

We're headquartered in Ravenswood, Chicago, a family-friendly neighborhood that has a plethora of unique shops, restaurants, and breweries!

An Insider's view of Bounteous

What does your typical day look like?

Most of our work at Bounteous is team-focused so I spend a lot of time collaborating with my team. This entails strategizing with senior developers, working with our design teams and regularly checking in with the client. Fridays at the office are also a lot of fun. Each office gets lunch catered and we typically end the day with an in-house DJ ses

Pat

Web Developer

What are Bounteous Perks + Benefits

Bounteous Benefits Overview

Yes, we offer competitive paychecks and annual bonuses, but we also offer top-of-the-line healthcare, vision, dental, disability, and life insurance; flexible spending accounts, including transportation savings; 401(k) benefits; and a take-what-you-need vacation policy. At Bounteous, rewarding our people for a job well done is the most important job we do.

You could say our perks start with free craft brew (including Bounteous' own) at Beer O’clock or with the Friday lunches and snacks all day, every day. Offering flexible working hours and choosing from two comfortable offices in public transportation and restaurant-friendly locations are definite pluses. For some, it’s the shiny new Apple computers and displays. For others, it’s our annual Hackathon, lunch and learn sessions, a tech conference, or certification opportunity. Or maybe it’s simply the camaraderie during an annual 5K, a bunch of coworkers kicking back and playing games during happy hour, a competitive dodgeball tournament, or bringing a date to our annual holiday bash. No matter which is your favorite, Bounteous is never short on perks!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

First-rate salary, “Take What You Need” vacation policy, and competitive bonus incentives • The opportunity to work side-by-side with smart, passionate team members and to be paired with a Mentor and Career Coach to help you reach your personal and professional development goals! • Amazing, holiday parties and frequent team activities, get-togethers, shindigs, and powwows, including an annual Hackathon! • An incomparable benefits package for you and your family, including: 401(k) retirement; fully paid premiums for healthcare, long-term disability, and life insurance; and dental and vision programs • Opportunities to regularly participate in community volunteer events and our charitable contribution program

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