Senior Solution Advisor at Lumere, a GHX Company
Lumere, a GHX company, is an organization comprised of clinicians, researchers, pharmacists and strategic thought leaders focused on helping health systems eliminate unwarranted clinical variation and cut unnecessary costs—specifically related to device and drug selection and utilization.
What you will be doing:
Senior Solution Advisors are responsible for ensuring that Lumere’s clients, health systems, are successful in building a clinically integrated supply chain. You will provide expert guidance to Supply Chain clients that enables them to make financially-impactful, clinically-informed decisions about medical device selection and introduction using Lumere’s medical device research and analytics tools. You will serve as a primary point of contact to help clients navigate Lumere’s solutions and services, while providing strategies and best practices to strengthen their impact across their system. You will proactively monitor and engage users at each account to help them get the most out of Lumere, as well as coordinate with your colleagues to support client requests.
The successful candidate will be an forward-thinking hospital supply chain leader (or experienced consultant in the same space) who has a track record of successfully managing complex, multi-stakeholder initiatives. This person is passionate about tackling difficult problems in healthcare and is excited by the ambiguity and opportunity that comes with working in a dynamic, fast-growing technology company.
Proactively ensure your portfolio of 10-20 clients (hospital system supply chain teams) are getting value from Lumere
Apply your expertise in hospital supply chain to identify sources of value, pain points, and the path to success for each client
Deploy tactics that drive solution adoption, engagement, and user satisfaction at each client
Serve as a trusted expert advisor to share industry and Lumere best practices
Collaborate with other members of Lumere’s Services team to delegate & escalate client requests
Contribute to the development of scalable content resources for Lumere clients (e.g., user guides, presentations, best practice recommendations, and other tools for the client)
Contribute cross-functionally to support Lumere’s business
Provide feedback on the product pipeline based on client feedback and your expertise
Develop content (webinars, blog posts) for current and prospective clients (2-3 per quarter)
Attend conferences and/or user group meetings to bolster Lumere’s market presence (2-3 per year)
+8 years experience as a hospital-based leader for value analysis and/or strategic sourcing (or external consultant) with expertise in forward-thinking best practices
Excellent project management skills and ability to collaborate across multiple internal and external stakeholders
Ability to quickly identify underlying drivers of problems, quickly develop hypotheses, and execute on a path to solve
Ability to effectively influence and communicate complicated ideas to senior leaders in health system
Team-oriented, doer mentality
Growth company DNA -- ability to thrive in a dynamic, fast-paced startup environment
Degree from a nationally-recognized and well-regarded four-year institution
Ability to travel to client sites as necessary (30-40% travel)