Specialist, Inside Sales at KeHE Distributors

| Chicago
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Overview

Good people, working with good people, for our common good.

Sound good?

KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!

Primary Responsibilities

The Inside Sales Customer Care Professional is responsible for developing sales of Natural, Organic, Specialty, and Fresh products in Independent retailers located in the midwestern states: Nebraska, Illinois, Wisconsin, Minnesota, North Dakota, and South Dakota. This position is responsible for growing business revenues for an assigned set of customer accounts and delivering first class service to all internal and external customers. The Inside Sales Professional will follow-up on leads and generate new sales, while maintaining a high-level of product knowledge and integrity.

Essential Functions

  • Procuring new opportunities and maintaining order frequency through inbound lead follow-up and outbound calls and emails
  • Being knowledgeable of accounts to identify and understand customer needs and requirements
  • Enhancing sale numbers by cross-selling and upselling products based on customers' needs
  • Taking and entering orders, confirming purchases, and handling other aspects of customer service as needed
  • Closing sales and ensuring a trouble-free sales process
  • Maintaining a high level of customer service and quality
  • Sell a productive portfolio to ensure our customers have an optimal product mix.
  • Facilitate conversations around promotional programs and capture extra performance dollars for the account to include additional promos, demos, ads, and other vehicles to drive base business.
  • Identify and open new accounts and expand existing accounts.
  • Educate customers and provide access to new items and build relevant and timely programs
  • Identify, research, and contact customers and build positive relationships that will generate future sales and repeat business.

Minimum Requirements, Qualifications, Additional Skills, Aptitude

  • High school diploma or GED required. Associate's and/or Bachelor's degree preferred
  • Minimum one to three years of Inside Sales experience required
  • Minimum two years of Customer Service experience required
  • Basic data entry/10-key skills and proficiency with Microsoft Office required
  • Lives in Illinois, Indiana, Michigan, Ohio or Wisconsin

Qualification, Skills, and Knowledge Required:

  • Aptitude for sales is essential
  • Excellent customer service, presentation, and active listening skills.
  • Must have proactive outreach and self-motivation
  • Excellent grammar, verbal and writing skills are required
  • Ability to understand market trends and historical data
  • Must have high analytical abilities, be resourceful and well-organized.
  • Comfortable performing multi-faceted tasks and projects in conjunction with day-to-day activities.
  • Strong interpersonal skills, ability to get along with diverse personalities, tactful and flexible with both internal and external customers.
  • Establish and build business relationships and credibility.
  • Be decisive and able to recognize and support the organization's preferences and priorities.
  • Functions well in a team setting.
  • Ability to make solid business decisions and champion solutions as needed.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to carry 20 pounds, lift and/or move up to 50 pounds. The employee is frequently required to stand, climb and walk. Must be able to travel. While performing the duties of this position, the employee is subject to both a typical office / store environment and all outside weather conditions. The noise level in the work environments is low to high.

Requisition ID

2021-12235
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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • Twitter BootstrapLibraries
    • RxJSLibraries
    • AngularFrameworks
    • NgRxFrameworks
    • IonicFrameworks
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AxureDesign
    • BalsamiqDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement

Location

Easy commute off of I-88 | Walking distance to variety of cuisine options | LA Fitness in the complex (where you get a major discount) | ample parking

An Insider's view of KeHE Distributors

What’s the vibe like in the office?

KeHE is the perfect blend of hard work and diverse culture while maintaining a vibe that is fun and collaborative. It's not just a group of professionals paid to do the work, but instead everyone is part of a team working towards a common goal.

Moe Khan

Sr. Software Automation Engineer

How do you collaborate with other teams in the company?

As the Manager of UI/UX Design, we work alongside & collaborate daily with engineers, product managers, and KeHE stakeholders to advocate UX & consistency across applications. The most exciting part about working for KeHE, besides the great people, is innovation - leading us to deliver high quality digital solutions transforming the food industry.

Ashley Plumb

User Experience Manager

What are some things you learned at the company?

Engineering isn't just about writing code. Understanding the needs of our users and translating those needs into a better product is a huge part of our day-to-day. Writing clean, performant code is fun and exciting, but if we don't deliver a functional product to our users at the end of the day, none of that matters.

Daniel

Lead Engineer

What are some social events your company does?

This year, the IT department at KeHE held their inaugural hackathon. It gave us the opportunity to collaborate and strengthen friendships in the spirit of friendly competition, as well as work with new and emerging technology. I cannot wait to see what is in store for next year’s hackathon!

Anthony Gacek

Software Engineer

What are KeHE Distributors Perks + Benefits

KeHE Distributors Benefits Overview

We are proud of our comprehensive benefits package - one that protects our employees and their families. Some benefits are provided automatically at no cost. Other benefits are available by choice. The benefits we offer are an important part of our total rewards which includes pay, benefits, and long-term career growth. Unique to being an employee-owned company, our team members are eligible to receive shares in the company through our Employee Stock Ownership Plan. For our tech teams, remote work will continue to be an option.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
-Company-paid STD policy at 60% of weekly earnings -Company-paid LTD at 50% of weekly earnings
Dental Benefits
Vision Benefits
Health Insurance Benefits
3 Medical Options: - BCBS Health Care Plan (Full FSA allowed) - BCBS Health Savings Plan (Limited FSA & HSA allowed) - BCBS Value Plan (Limited FSA & HSA allowed Company pays majority of premium
Life Insurance
Company-paid policy 1.5 x annualized salary.
Wellness Programs
-Virgin Pulse (Opportunity to earn up to $300 incentive yearly. -Marketplace Care Partners -EAP through ComPsych -Free biometric screenings
Mental Health Benefits
-Marketplace Care Partners -EAP through ComPsych
Retirement & Stock Options Benefits
401(K)
Company Equity
What is an ESOP? An ESOP is a retirement plan known as an “employee stock ownership” plan. Under this type of Plan, the Company makes contributions into employees’ accounts.
Performance Bonus
Match charitable contributions
KeHE may match charitable contributions for our "KeHE Cares" partners for special circumstances.
Child Care & Parental Leave Benefits
Child Care Benefits
Through KeHE's Flexible Spending Account option, employees can set aside pre-tax dollars towards child care expenses.
Flexible Work Schedule
For corporate and sales, we offer in-office flex, hybrid, and 100% remote opportunities that are position-specific.
Remote Work Program
A select number of positions in corporate and sales offer the ability to work 100% remote.
Family Medical Leave
In addition to FMLA, KeHE offers an additional 12 weeks of medical leave (unpaid) with supporting medical documentation.
Company sponsored family events
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Parking
Fitness Subsidies
Gym discounts nationwide.
Home Office Stipend for Remote Employees
Monthly earnings of $20-60/mo. for remote positions meant to subsidize cell phone and/or internet coverage.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
We offer $2500 annually for continuing education.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available

Additional Perks + Benefits

Employee Stock Ownership Plan (ESOP)
In addition to the 401(k) Retirement Savings Plan, KeHE also provides you with the opportunity to share in the company’s financial success through an Employee Stock Ownership Plan. KeHE will make contributions on your
behalf to the ESOP. You do not contribute any of your own money.

ESOP Highlights:
• The plan provides eligible employees an opportunity to share in the profitability and growth of KeHE and to earn additional income for retirement.
• The plan provides a stake in the company’s success.
• The ESOP is not directly affected by the ups and downs of the stock market.
• What we do each day and how the company performs directly impacts the ESOP.

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