Sr. Manager, Growth Operations

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As a leader in the Revenue Operations organization, you will be responsible for building a coordinated Sales + Marketing engine to create demand and accelerate Litera's revenue growth. You will oversee the Inside Sales team and will collaborate with Sales, Marketing, and Customer Success to ensure a coordinated effort that expands Litera's market presence. The Sr. Manager, Growth Operations will report to the Director, Revenue Operations and will be a critical member of Litera's company-wide growth strategy team, led by the Chief Revenue Officer (CRO), Chief Marketing Officer (CMO), and Chief Customer Officer (CCO).

Responsibilities:

  • Hire, coach, and guide the Inside Sales teams to exceed activity and results targets
  • Contribute to revenue growth strategy by identifying and generating business growth opportunities, including through channel marketing and outbound sales activities
  • Develop a prospecting strategy to build a target account lists and align on messaging for initial outreach
  • Partner with CRO, CMO, CCO, and Sales Directors to design and execute targeted outbound demand generation plans
  • Analyze current process and systems to improve customer outreach, and pipeline management
  • Hold regular call coaching sessions, pipeline reviews, one on ones, and team meetings
  • Define, track, and prepare structured analysis of metrics that drive revenue growth and provide insight into team sales performance and operational efficiency
  • Lead team performance against quotas and sales forecasts
  • Execute new hire onboarding and ongoing training, in addition to other sales enablement activities
  • Partner with CRO, CMO, and Sales Directors to build high energy, high activity culture

Qualifications:

  • A proven track record of using analytic skills to actively develop new insights that drive operational strategy and revenue growth
  • Strong management presence, you are polished and show strong dedication to demonstrating value from tech solutions
  • Robust analytic mind that can diligently problem solve and trouble-shoot issues independently
  • Significant oral and written communication skills, and ability to communicate effectively at all organizational levels
  • Highly strategic, and consultative in approach
  • Ability to lead multiple projects and activities while paying attention to detail
  • A self-starter who is confident and thrives in a high-growth, dynamic, fast-paced environment
  • Self-motivated with the ability to work both independently and as part of a team in order to overachieve team and company goals

Who We Are:

Litera, headquartered in Chicago, IL, is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving over 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recently selected for Crain's Best Places to Work in Chicago, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and have the ability to make a direct impact on the future of the company.

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Location

Our Chicago Headquarters is walking distance to all major train & bus stops. We are also just a short walk to bars and restaurants in the West Loop!

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