Strategic Account Manager at GoHealth

| Chicago
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The Strategic Account Manager will serve as the primary point of contact for several large enterprise accounts, acting as an internal champion to optimize and expand the relationships. In this highly collaborative role, you will work closely with operational teams to ensure accounts are set up for success, Program Management to ensure sales KPIs are met, and GoHealth executives to capitalize on opportunities for account expansion. The ideal candidate will be able to effectively balance client needs with GoHealth business goals and find creative solutions when parties’ goals are not aligned.

Responsibilities:

  • Serve as primary point of contact for several large enterprise accounts
  • Understand key goals and business requirements of assigned accounts and effectively communicate these to GoHealth team members responsible for execution
  • Own KPIs and financial performance of assigned accounts, working in close collaboration with Program Management and Operations to quickly address any issues and continually improve performance
  • Monitor trends in assigned accounts, recommend strategies to optimize performance, and drive these enhancements to conclusion
  • Identify innovative ways to expand relationships, grow revenue, and ensure client satisfaction
  • Facilitate regular strategic reviews with client
  • Form deep relationships with all stakeholders at assigned accounts, from day-to-day operational contacts to executive leaders

Skills and Experience:

  • Bachelor’s degree preferred
  • 2+ years of experience in account management, strategy, or sales
  • Strong communication and presentation skills
  • Ability to thrive in a fast-paced environment and effectively balance competing priorities
  • Proven ability to form an analysis and drive resulting recommendations through completion
  • Strategic thinker who can view overall account opportunity at a macro level
  • Determined problem solver who finds efficient ways to meet client needs
  • Ability to flex between quantitative and qualitative analysis
  • Ability to quickly build rapport with both internal and client stakeholders
  • Prior experience in the health insurance industry is a plus, but not required

Benefits and Perks

  • Open vacation policy
  • 401k program with company match
  • Medical, dental, vision, and life insurance benefits
  • Flexible spending accounts
  • Commuter and transit benefits
  • Professional growth opportunities
  • Casual dress code
  • Generous employee referral bonuses
  • Happy hours, ping-pong tournaments, and more company-sponsored events
  • Subsidized gym memberships
  • GoHealth is an Equal Opportunity Employer

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • MailChimpEmail
    • MarketoLead Gen

Location

Our company is in the River North area with plenty of coffee shops and restaurants. GoHealth is near the Chicago Brown line and bus stops close by.

What are GoHealth Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Acme Co.'s pet policy is Occasional bring your pet to work days.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Cross-department program.
Customized development tracks

Additional Perks + Benefits

Happy hours, ping-pong tournaments, and more company-sponsored events. Gym Membership Subsidies
Company Sponsored Health & Wellness Initiatives. Employee Referral Bonuses. Open Vacation Policy.

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