Connecting the world's commerce.

Salesforce Developer- GTM Systems Administrator

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Employer Provided Salary: 108,000-137,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

We are Route

Buying stuff online can get messy once you hit that “order” button. Managing dozens carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. That’s why we created the Route  — to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible. 

Route is on a mission to connect the world’s commerce. Through our network of millions of Route App users and thousands of merchants, we’re making it easier than ever for consumers to track, insure, and discover their favorite products in one place — which connects the world’s best direct-to-consumer brands to happy, repeat customers.

Since Route launched in 2018, we’ve been on a journey to build innovative products that empower our customers, all while fostering a people-first, values-driven company culture. We’re looking for talented people across the ecommerce space to join us on the next steps of this adventure.

Don’t just take our word for it! Discover what life at Route has to offer.

The team

The Revenue Operations (RevOps) team collaborates closely with various groups, including Ops, Go-To-Market, Sales, Marketing Ops, and Customer Success (CS). Their core focus is to drive the discovery, onboarding, and nurturing of partnerships with global, innovative brands seeking to establish modern customer relationships, spanning from checkout to delivery and beyond. With thousands of merchants currently part of the Route network, and a constant drive for growth, the RevOps team offers limitless opportunities for professionals at all levels to innovate and advance their careers within this dynamic ecosystem.

The opportunity

As a GTM Systems Administrator at Route you will be responsible for ensuring the continued success and growth of our GTM systems and tools. You will collaborate closely with sales, customer success, solutions, and marketing to ensure that our sales, customer success and support teams operate efficiently and effectively. The GTM team is responsible for gathering business requirements, developing features, translating into new systems and processes, and maintaining system reliability and data integrity. You will have the opportunity to work in cross collaboration with other members of the revenue operations team.

What you’ll do

  • Be our gatekeeper for revenue technology and the subject matter expert both internally within Route, and externally with our vendors
  • Assist in system configurations (fields, workflows, point-to-point integrations between revenue systems) as well as ongoing development
  • Develop, implement and maintain Salesforce customizations, applications, extensions and integrations.
  • Create, establish and monitor a best in class reporting infrastructure through Salesforce, Hubspot and other related reporting tools. This includes maintaining data integrity through data cleansing and deduplication.
  • Partner with revenue leadership on our end-to-end Sales and CS processes and align technology/solutions to the needs, as well as our internal data and analytics team to ensure trust in data mapping between systems
  • Stay ahead of industry trends including Salesforce releases and using the updates to promote optimized process and technical solutions while maintaining cost efficiency, system stability, security and reliability
  • Lead and/or participate in the development of functional requirements and technical specifications
  • Assist in developing Apex (classes and triggers), Lightning Components, and Visualforce to extend Salesforce in order to support business requirements. 
  • Assist in application development, including basic Visualforce pages/Lightning pages and Lightning Web Components
  • Assist with each release cycle to implement and deploy new/updates to existing applications and code. 
  • Support Systems Admins in testing and validation of systems configuration and deployment.
  • Validate results and track solutions post-integration by defining metrics and performance. 

What we’re looking for

  • 2+ years of Salesforce Development and CRM experience
  • Knowledge of overall sales modeling and sales strategy concepts, and uses data to drive results
  • Experience with JavaScript, Lightning Web Components, Visualforce Pages, REST API, and Apex
  • Experience in developing, implementing and maintaining Salesforce customizations, applications, extensions and integrations
  • Experience building out Salesforce and having administrative responsibilities in both the Lightning and Classic platforms
  • Knowledge of Salesforce permissions, roles, reports, dashboards, and logical formulas.
  • Curiosity and passion about data, visualization and solving problems. 
  • Experience with reporting, descriptive statistics, probability, and cleaning big data
  • Salesforce Administrator and Developer certification

Equal opportunity for all

Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Total Rewards

We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 100% of your health insurance premiums on a $0 deductible plan for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.

Pay Transparency

Salary for this role:

Level 3 $108,000 - $116,000  

Level 4 $127,000 - $137,000

The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route’s bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.

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What are Route Perks + Benefits

Route Benefits Overview

Route offers an array of benefits including generous salaries, stock options, 100% healthcare coverage, and an unlimited PTO policy.

Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Route's hybrid model means that work locations and hours vary from role to role. We encourage you to collaborate with your manager to design a schedule that best balances your and your team's needs.
Remote work program
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Route's short-term disability benefit amount is 60% of weekly earnings and long-term amount is 60% of monthly earnings.
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Route matches 100% of every dollar that you contribute, up to 1% of your gross eligible compensation, and 50% of every dollar that you contribute above 1% of your compensation (max 6%).
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Route proudly offers unlimited PTO to all full-time employees.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

This is only the beginning of what we are looking to create here at Route. We embrace a unique office environment that strives to celebrate the little things on a daily basis, offers opportunities to stretch our skillsets and fully invest in exploration and self discovery. Experiential benefits are on the very near horizon!

We are currently building a new office space in the heart of Santa Monica! The new location features a beautiful outdoor space to accommodate the numerous events planned in the future!

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