Senior Manager, Natural Language Processing

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Research shows that women and underrepresented groups only apply to jobs only if they think they meet 100% of the qualifications on a job description. IMO is committed to considering all candidates even if you don’t think you meet 100% of the qualifications listed. We look forward to receiving your application!


Work that is meaningful. A job that has impact. Colleagues that inspire. That’s what you’ll find at Intelligent Medical Objects (IMO), a growing health IT company creating clinical terminology and insights solutions that are used by more than 740,000 US physicians and 4,500 US hospitals to power better patient care and support meaningful analytics. 


For all IMO positions, if you live in the Greater Chicagoland Area, Houston, TX, or Roseville, CA, you’ll be expected to work from any IMO office 2 days per week. 


As the Senior Manager of Natural Language Processing (NLP), you will lead the development, execution, and evolution of a strategic vision for the NLP organization, which will be at the forefront of IMO’s business roadmap. Leveraging technical expertise of NLP technology, you’ll provide hands on guidance in development, architectural vision, and thought leadership to your team while meeting key product development goals. You will be responsible for team productivity and career development and serve as a coach who is able to roll up their sleeves and work alongside your team while guiding them to grow both technically and professionally.

What you'll impact

  • Product Development and Innovation: By setting a vision for the application of Natural Language Processing (NLP) and GenAI at IMO, your strategic leadership will drive the integration of cutting-edge NLP techniques, such as Large Language Models (LLMs) and machine learning algorithms, to solve complex problems and add value to customers.
  • Operational Efficiency and Scalability: Your expertise in development of distributed/scalable systems and high-volume transaction applications will optimize system performance and scalability, and will enable your team to explore more cutting edge solutions in this space.
  • Customer Satisfaction and Market Leadership: By partnering closely with Product Management, Terminology Solutions, and Enterprise Architecture teams, the Senior Manager of NLP will identify opportunities to fuel IMO's products with NLP and GenAI outcomes - meeting the evolving needs of customers and maintaining a competitive edge in the market.

What you'll do:

  • Build out the R&D and Engineering teams within our broader Natural Language Processing organization.
  • Set a vision for the application of NLP & GenAI at IMO within our internal and external products.
  • Mentor and function as a subject matter expert on scalability, systems level thinking, and process improvement within the department.
  • Be an active participant in the career development of your team members through regular mentorship, structured and unstructured professional development conversations like 1:1’s and performance reviews, and more.
  • Demonstrated ability to lead, motivate, and develop diverse teams, including setting clear goals, providing constructive feedback, and fostering a collaborative work environment.
  • Proven track record in resolving interpersonal and team conflicts effectively, making informed decisions under pressure, and guiding teams through complex challenges.
  • Experience in setting performance standards, conducting regular performance evaluations, and implementing performance improvement plans to ensure team members meet or exceed organizational expectations.
  • Ability to translate organizational goals into team-specific objectives, develop strategic plans for team growth and development, and ensure the execution of these plans to achieve desired results.
  • Strong interpersonal and communication skills, with the ability to clearly convey expectations, negotiate with stakeholders, and maintain open lines of communication with team members at all levels.
  • Define and track strategically aligned objectives and key results (OKRs) for the NLP R&D and Engineering teams.
  • Become a thought leader in the application of NLP to healthcare terminology.
  • Apply cutting-edge data science techniques including Large Language Models(LLMs), supervised and unsupervised machine learning, semantic analysis, predictive modeling, and other approaches to our products to solve problems and add value to external and internal customers.
  • Partner closely with our Product Management, Terminology Solutions, and Enterprise Architecture teams to identify opportunities to fuel our products with NLP & GenAI outcomes.
  • Apply Agile principles and values with a focus on adaptive leadership, de-centralized decision making and continuous delivery of value.
  • Mentor others, and function as a subject matter expert on scalability, systems level thinking, and process improvement within the department.
  • Be an active participant in the career development of your team members through regular mentorship, structured and unstructured professional development conversations like 1:1’s and performance reviews, and more.

What you'll need:

  • Master’s in quantitative field (Computer Science, Mathematics, Machine Learning, AI, Statistics, or equivalent) required.
  • 10+ years of experience working in Natural Language Processing & Artificial Intelligence (AI).
  • 5+ years of experience managing teams using NLP or advanced data science technologies.
  • 5+ years of experience working in Healthcare or Life Science domains.
  • Demonstrated NLP & GenAI development experience in an Agile environment.
  • Strong people leadership including coaching, mentoring, and growing NLP Scientists.
  • A thorough understanding and previous application of NLP, data science, and software/data engineering principles required, preferably with clinical terminology.
  • Experience in Large Language Models (LLMs, eg GPT4, Llama2, etc.)
  • Knowledge of the following Machine Learning Algorithms: Classification, Regression, Clustering, Model Selection, Feature Extraction or equivalent, or any combination of education and experience which would provide an equivalent background.
  • Experience in development of distributed/scalable systems and high-volume transaction applications.
  • Proficient in engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
  • Demonstrated experience working with AWS and Azure, preferably including Lambda, Sagemaker, and infrastructure-as-code, and LLM deployments.
  • Excellent verbal and written communication skills.
  • Experience managing global teams preferred.

#LI-PL1


At IMO, we celebrate diversity and are committed to creating an inclusive environment for all employees. IMO is proud to be an equal opportunity workplace and is an affirmative action employer. 


IMO also provides visa sponsorship opportunities. Please don't hesitate to apply if you meet all the qualifications for this position and require visa sponsorship.

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Technology we use

  • Engineering
  • Product
  • People Operations
    • C#Languages
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    • AngularFrameworks
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    • MiroDesign
    • SketchDesign
    • ConfluenceManagement
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    • Microsoft TeamsCollaboration
    • ZoomCollaboration
    • Microsoft PlannerProject Management

Location

We have two office locations, one in Rosemont and the other in downtown Chicago in the Loop. Both offices are steps from L stations on the Blue Line. Our Rosemont location is steps from the Rosemont Entertainment District where you'll find IMO employees enjoying lunch on a patio with colleagues.

An Insider's view of Intelligent Medical Objects

How does the company support your career growth?

IMO provides a number of avenues for you to improve and grow in any career direction you choose. For me, this has come from regular career conversations with my manager, participation in the Mentorship Program for cross-functional or peer-to-peer mentoring, and the supportive IMO culture that encourages and celebrates continual learning.

Cassie North

Senior Staff Software Engineer

How do you empower your team to be more creative?

Giving the team space, the opportunity to iterate and noodle on ideas, and permission to fail quickly, is essential. It’s also important that managers don’t just jump in with “here’s how I think we should do it” – that kills the ideation and stops the creativity.

Scott Singer

Director, Software Engineering and SRE

How would you describe the company’s work-life balance?

The work life balance to not only be existent but promoted at large by leadership. Employees are strongly encouraged to take the time they need to avoid burnout, and to proactively maintain the balance needed to thrive both personally and professionally. I am so excited to work for a company that truly understands the value of work life balance!

Meosha Muhammad

Director, People & Culture

What are Intelligent Medical Objects Perks + Benefits

Intelligent Medical Objects Benefits Overview

We offer a robust and comprehensive benefits plan that is tailored to providing world-class healthcare
solutions at the participant’s choosing. Our High Deductible plan is designed to promote thoughtful
choices and prioritize preventative care. Our match of HSA contributions is 20% higher than the industry
average. And IMO covers, on average, 80% of healthcare premiums for employees overall; and we cover
as much as 88% for some elections and levels of coverage.

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Aside from obvious commitments to our clients and to each other, we are not tied to offices, desks or clocks. We generally work how, when and where we need to do your best work.
Remote work program
We ask and expect our people to work in a way that allows them to do their best work. We ask our management team in the Chicagoland area to find their way into an office 2 days a week if possible.
Diversity
Highly diverse management team
Diversity starts at the top. Ann Barnes (CEO), knows the importance of diversity and requires that 50% of all resumes she sees for positions on her team are women.
Mandated unconscious bias training
Every employee has access to unconscious bias training at IMO.
Diversity employee resource groups
Our People with Disabilities cohort was recently launched by several employees interested in building a shared experience around this unique part of our workforce.
Hiring practices that promote diversity
Our Talent Acquisition team is committed to providing a diverse pool of candidates to every hiring manager. For every role, we provide as many diverse candidates as non-diverse candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Through Chard Snyder, you can contribute pre-taxed dollars to any, or all, of 3 FSAs including healthcare, dependent care, and commuter. The maximum contribution to the healthcare FSA is $2,750 per
Disability insurance
We provide Life and Disability insurance through Dearborn. IMO covers 100% of your pre-disability earnings for the first 4 weeks and 60% for the remaining time up to 12 weeks total.
Dental insurance
Through MetLife, employees have the option of 2 plans to use for preventative, basic, orthodontia and major services. Our plans cover 100% of preventative care.
Vision insurance
We have 2 plans provided by VSP which include allowances for frames and contacts.
Health insurance
For all benefits, there is no waiting period. Health insurance provided by Blue Cross Blue Shield with the opportunity to enroll in 1 of 2 medical plans. One of which is an HDHP + HSA plan.
Life insurance
Provided by Dearborn, IMO covers $50,000 at no cost, with additional voluntary buy-up options available.
Pet insurance
Wellness programs
IMO’s wellness pillars include physical, emotional, financial, social, and career. We offer (along with BCBS) a variety of ways to improve your overall wellness to thrive personally & professionally
Team workouts
We organize group Peloton rides/runs as this helps people remotely stay connected and also have fun.
Mental health benefits
We partner with GuidanceResources to provide an employee assistance program to help you and your family members find solutions and resources to tackle life’s challenges
Financial & Retirement
401(K)
401(K) matching
IMO may match up to 5% of your contributions on a pay period basis once you become eligible to participate.
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Office Perks
Commuter benefits
IMO offers pre-taxed dollars into an account that supports your eligible commuting expenses. Elections can be made monthly and funds rollover for the duration of your IMO employment.
Company-sponsored outings
Topgolf, “Paint & Sip”, Ping Pong competitions and more! Time together outside the office is important to us.
Free snacks and drinks
We have unlimited snacks (healthy options included), coffee, tea, beer, etc. Help yourself to whatever, whenever!
Company-sponsored happy hours
Onsite office parking
Free parking at our Rosemont HQ.
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
We encourage, practice and promote all employees to set aside time for informal and formal learning sessions. Every employee has access to LinkedIn Learning.
Online course subscriptions available
Customized development tracks

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