Chamberlain Group
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Software Solutions Manager

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Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide.
As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by our myQ digital ecosystem.
This role is within Chamberlain Group's (CG) myQ Enterprise emerging business, within the Commercial Business Unit. This role is part of the myQ Enterprise sales function, designed to lead CG's go-to-market efforts for its cutting-edge warehouse and distribution center software. The myQ Enterprise product is a connected IOT software solution that streamlines trailer scheduling, simplifies driver check in, and provides real-time information about what is happening at the facility. A successful incumbent's main objectives are to (i) spearhead and continuously develop myQ Enterprise lead generation to grow the myQ Enterprise pipeline size, (ii) identify, build, and own relationships with prospective sales targets and efficiently move them through the sales process (iii) own the entirety of the sales process from prospecting to contracting with the goal of closing as many sites as possible. Requires 7+ years of sales experience with 5+ years of experience in a software sales role and a minimum of a Bachelor's degree.
Job Responsibilities:

  • Pioneer go-to-market efforts for myQ Enterprise through creative selling strategies and thought leadership
  • Own entirety of sales process including but not exclusively lead generation, lead development, pre-sales, proposal writing, and contracting
  • Secure customer meetings and engage with customer stakeholders at all steps of the sales process and serve as their first point of contact throughout the sales process
  • Maintain up-to-date and accurate information about all sales activities in the CG CRM
  • Conduct outreach against targeted prospects with the objective to induce interest in learning more about myQ Enterprise
  • Understand customer pain points and translate those challenges to the value of the software product
  • Define and build initial customer target lists to enable focused engagement with high potential prospects
  • Serve as a primary communicator between customer and rest of myQ team, reporting back feedback and other important meeting notes
  • Compare and evaluate prospects to determine best targets to help CG grow its SaaS business
  • Learn and have an understanding of the myQ Enterprise software key features and functionality so that you can conduct overview and early-stage demonstrations with prospective customers
  • Collaborate with marketing team to prepare/review contact and presentation materials
  • Coordinate with all necessary CG team members including but not exclusively, technical sales, implementation, and customer success
  • Work with Customer Success Manager to ensure smooth transition of materials and customer support
  • Represent sales on the cross functional team responsible for designing and bringing myQ Enterprise to market
  • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
  • Protect Chamberlain Group's reputation by keeping information confidential.
  • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
  • Contribute to the team effort by accomplishing related results and participating on projects as needed.

Job Requirements:

  • Bachelor's Degree in Business, Marketing or related field
  • 7+ years of sales business development experience
  • 5+ years of software/SaaS business development and sales across prospects, customers, and partners
  • Track record of exceeding sales targets and objectives
  • Proven success bringing new software/SaaS solutions to market
  • Strong ability to present and communicate software/SaaS based solution value propositions to multiple levels within an organization (C-Suite, Manager, Operations, Finance, etc...)
  • Self-driven and entrepreneurial
  • Strong sense of Customer Advocacy
  • Change agent, able to drive new processes and streamline existing ones
  • High degree of influence in cross-functional roles
  • Ability to recognize and articulate trends and insights across the customer base
  • Basic proficiency in CRM Management
  • Ability to travel up to 60% - domestically and internationally; valid drivers license
  • Preferred: Master's Degree in related discipline
  • Preferred: Experience in facility management (selling, integrating with or similar)
  • Preferred: Experience (selling, integrating with or similar) with WMS (warehouse management systems), YMS (yard management systems), or TMS (transportation management systems
  • Preferred: High proficiency in CRM Management
  • Preferred: Well-established contact network amongst VPs of supply-chain, operations, logistics or similar

#LI- Remote - Illinois
Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

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What are Chamberlain Group Perks + Benefits

Chamberlain Group Benefits Overview

We are pleased to provide employees with benefit options that are generous, competitive, and provide employees and their family with the protection they may need against illness and/or loss of income. These benefits are part of your total compensation package which includes several benefits described in this New Hire Guide. We regularly compare our benefit plans to the market to ensure we remain competitive in our offerings and pricing and that we are providing benefits relevant to our employees.

Volunteer in local community
Partners with nonprofits
Habit for Humanity
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Hybrid work model
In-person all-hands meetings
Summer hours
Employee awards
Remote work program
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Office Perks
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks
Personal development training

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