Solutions Architect

About The Role:
The transportation industry has no shortage of complex problems requiring creative solutions to scale efficiently. In this role, you will play a pivotal role in shaping the success of our clients by architecting tailored solutions that address their unique needs and challenges.
You will collaborate closely with clients to understand their business objectives and technical requirements, translating these insights into innovative and scalable solutions that drive value and foster long-term partnerships. With your expertise in both technology and business, you will serve as a trusted advisor, guiding clients through the technical solution design process and ensuring alignment with our product offerings and roadmap priorities. This role offers an exciting opportunity to blend strategic thinking with hands-on problem-solving, empowering you to make a tangible impact on the success of our clients and the growth of our organization.
Responsibilities:

• Demonstrate an extensive grasp of Mastery's proprietary platform integration capabilities, encompassing API, EDI, and integration with third-party systems.
• Assess Client's technical requirements and capabilities throughout the engagement to provide sound recommendations on technical solution to ensure success.
• Become fluent in transitioning between strategic, big-picture thinking and managing relevant operational detail.
• Establish engagement objectives and scope, formulate work plans, and facilitate coordination among various project workstreams.
• Lead solution proof-of-concept sessions with clients to educate on best practices, identify gaps, and recommend process changes and/or solution refinement approaches
• Collaborate closely with sales, product management, engineering, and support teams to ensure alignment and coherence in solution design and delivery.
• Provide technical expertise and support throughout the project lifecycle, from initial discovery meetings to solution implementation and deployment.
• Provide expert guidance and recommendations on how the company's products or services can meet the client's needs and address their challenges.
• Design innovative and effective solutions that leverage the company's products or services to address client requirements.
• Develop solution architectures, including system diagrams, workflows, and technical specifications, to communicate proposed solutions to clients and internal stakeholders.
• Deliver compelling and informative presentations and demonstrations to clients, showcasing the features, functionality, and benefits of the proposed solutions.
• Effectively communicate technical concepts and value propositions to both technical and non-technical audiences.
• Contribute to the organization's knowledge base by documenting best practices, technical solutions, and common issues, facilitating efficient problem-solving and knowledge sharing across teams.

Qualifications:

• Minimum of 5 years of expertise in the Transportation and Supply Chain field, including experience working with transportation management systems (TMS).
• Intermediary or expert level understanding of modern software engineering principles and best practices
• Intermediary or expert level experience using specific technologies such as JSON, REST, OAUTH 2.0, event-driven architecture, Kafka, GraphQL, SQL, Docker, Azure, Postman/Insomnia
• Knowledgeable about all phases of the software development life cycle and solution delivery for web, client server, and cloud-based systems
• Experience working directly with customers and stakeholders to understand and develop requirements and formulate solutions
• Intermediate level understanding of enterprise architecture and how various systems interact and integrate with each other
• Experienced designing and recommending solutions that leverage EDI and API integration technologies
• Ability to communicate effectively to both technical and non-technical audiences
• Ability to prepare and deliver presentations for user, client, and executive level audiences

About Mastery
Mastery Logistics Systems is building the world's first lovable Transportation Management System, or TMS.
Our customers - large transportation companies and shippers who need those companies - have struggled with systems that are outdated or inadequate. As shippers or transportation service providers, our customers have in the past been forced to use multiple systems to manage dedicated fleet operations, outsourced or insourced trans management, one way trucking, truckload brokerage, LTL, and Intermodal, or to sub-optimize one or more of those functions by attempting to fit it into a TMS that is adequate at another function.
Mastermind TMS allows our customers to bring all of these functions into a single platform, providing flexibility, visibility, control, and efficiency. Today's unprecedented global supply chain upheavals underscore how important the transportation industry is. We are building a system to allow this industry to work faster, smarter and more efficiently.
The challenges in this industry are big and exciting! We are tackling everything from fast and efficient data input to ingesting large amounts of data and applying AI to looking at blockchain to securely digitize paperwork. If you are passionate about humanizing an industry, automating in innovative ways, building for quality and scale, helping make people's lives easier and touching every part of our economy then this is the place for you.
Mastery Logistics Systems is committed to continuing to build an incredible company. We are a masterful mosaic of incredible people. We are specialists and experienced in our respective fields. We are dedicated to continuous improvement both professionally and personally. We are a collective group of really good people. We have different interests, backgrounds & talents and we work together to create really cool stuff! We believe in diversity of thought and are mindful and inclusive. We have deep respect for each other and work diligently at adding the right people to our teams.
We have flexible schedules but share in the mission that we are building and need to get it done. We offer an excellent suite of benefits.
Our team has the domain knowledge and connections to make an impact, and we're looking for experienced and thoughtful people to who thrive on creating and building great products. We want people who have a true passion for servicing and taking care of our customers. We need people who are flexible problem solvers, thrive on collaboration and consistently know how to communicate their solutions well. We are small and nimble - which is evident in how quickly we could pivot to our new reality. Each member of the team can make a tremendous impact both technically and culturally. While a start-up, we are well-funded, have an initial paying customer with which to test and launch, and are founded by top experts and veterans in the logistics industry.
Join us - you'll love it - let's build a masterpiece!
Benefits
Mastery takes great pride in providing our employees a robust and highly competitive benefit package. Our benefits include Medical, Dental and Vision insurance, company paid Life insurance for 1x salary, Legal, AD&D, Additional Life and other employee assistance benefits. We have a 401k savings plan with a 4% match. We provide opportunities for professional growth and development. We have a manage your life and schedule Paid Time Off program. We are fully devoted to finding creative perks and benefits since we cannot currently enjoy our cool office culture. Our philanthropic partner is St. Jude Children's Research Hospital.
We are an equal opportunity employer and actively seek a diverse community of professionals.