Chamberlain Group
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Sr. National Account Manager

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Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide.
As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by our myQ digital ecosystem.
This is a senior sales role within CG's sales organization leading a partner/customer relationship recognized as one of our largest and most strategic (a "national account). Reporting to the Director of National Accounts, this role is expected to (i) provide cross-functional leadership on performance of a named national account across the full portfolio of the Chamberlain Group's products and solutions; discover and address customer needs; generate and develop new business opportunities in line with CG's strategic goals (ii) Define and document the strategic account plan for the account that clearly spells out, by product, solution, and strategic initiative, the growth strategies required to meet or exceed annual revenue, unit, and initiative targets; Regularly review progress against account plans with customer and internally and adjust where needed to achieve annual goals and (iii) Ensure achievement of sales goals and targets; ensure broader organization alignment and understanding of business plans and lead required efforts to improve performance; manage key relationships and ensure proper executive alignment between CG and account. Requires 8+ years of large account management experience and a minimum of a Bachelor's Degree.
Job Responsibilities:

  • Define and document the strategic account plan for the account that clearly spells out, by product, solution, and strategic initiative, the growth strategies required to meet or exceed annual revenue, unit, and initiative targets
  • Ensure achievement of sales goals and targets; ensure broader organization alignment and understanding of business plans and lead required efforts to improve performance; manage key relationships and ensure proper executive alignment between Chamberlain Group and account
  • Define, document, and manage appropriate business cadence between Account and Chamberlain Group, including as appropriate; strategic account plan creation, review, and updates, quarterly business reviews, strategic roadmap alignment, go-to-market alignment, etc.
  • Create solution-based sales strategies, using research and market insight as leverage
  • Forecast demand and budget to support joint business planning with the customer; identify logistical synergies including an up-to-date and accurate forecast for account at both unit volume and dollar value levels including both orders and sales
  • Collaborate across functions to optimize pipeline development and forecasting
  • Conduct competitive research and develop a plan to counter competitive influence
  • Improve sales performance of current product and service portfolio; collaborate with product management to assist with customized solutions and future product enhancements based on customer feedback
  • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
  • Protect Chamberlain Group's reputation by keeping information confidential.
  • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
  • Contribute to the team effort by accomplishing related results and participating on projects as needed.


Job Requirements:

  • Bachelor's Degree; MBA Preferred
  • 8+ years of large account management experience
  • Experience with multi-faceted, large volume accounts and an understanding of industry competitors
  • Business financial analysis capabilities
  • Able to travel up to 60% - domestically and internationally; valid driver's license


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Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

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What are Chamberlain Group Perks + Benefits

Chamberlain Group Benefits Overview

We are pleased to provide employees with benefit options that are generous, competitive, and provide employees and their family with the protection they may need against illness and/or loss of income. These benefits are part of your total compensation package which includes several benefits described in this New Hire Guide. We regularly compare our benefit plans to the market to ensure we remain competitive in our offerings and pricing and that we are providing benefits relevant to our employees.

Culture
Volunteer in local community
Partners with nonprofits
Habit for Humanity
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Hybrid work model
In-person all-hands meetings
Summer hours
Employee awards
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Office Perks
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks
Personal development training

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