Strategy & Operations Associate
DoorDash is looking for a Strategy & Operations Associate to help grow and manage the supply side of the business in our Midwest markets.
Strategy & Operations Associates are the heart and soul of DoorDash. As the people responsible for the development and growth of our core business, they are critical to the success of each market in which we operate. In a typical day, Strategy & Operations Associates may devise and execute strategies that improve how we engage and retain Dashers, dive through data to understand dasher behavior, and work side-by-side with our regional team to improve the experience across all three sides of the marketplace. Our best Strategy & Operations Associates are self-motivated, highly analytical, data-driven, and have exceptional interpersonal and relationship-building skills. They are willing to roll up their sleeves and do whatever it takes to make their region successful.
What you’ll do
Strategize – Devise and execute the overall strategy for the supply side of the business in the Midwest. This is critical as making sure we have dashers on the road, where we need them, when we need them, 24 hours a day is necessary for providing a great customer experience
Engage – Implement initiatives and communication strategies to ensure we have dashers on the road, where we need them, when we need them, 24 hours a day. Having dashers in the right place at the right time is necessary to provide a great customer experience.
Analyze – Build models to evaluate the costs and benefits of various dasher acquisition, engagement, and retention programs and experiments
About you
Self-starter – You have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment
Relationship-builder – You can influence and motivate people at all levels across a variety of job functions
Problem solver – You can independently translate high-level goals into actionable plans
Gritty – You roll up your sleeves and do whatever it takes to make things successful
Naturally curious – You always look for ways to innovate and improve
Entrepreneurial – You crave responsibility and want to shape the vision and direction of the company
Qualifications
Bachelor’s degree or higher - New grads welcome to apply!
Experience in consulting, strategy, operations, technology, banking, analytics or related experience
Track record of leading initiatives, hitting goals, and succeeding in a team environment
Excellent Excel skills
Nice to haves
High-growth or early-stage start-up experience is a plus
Familiarity with SQL is a plus
About us
Today, we’re one of the fastest, most reliable food delivery services in North America. But that’s just the tip of the iceberg. We want to share our revolutionary logistics technology with every business around the world, to streamline how our cities and local economies work. Make no mistake, it isn’t going to be easy, and our mission isn’t for the faint of heart. But if you’re daring, and you want to make a dent, let’s chat.