McDonald's Global Technology
McDonald's feeds and fosters communities in more than 100 countries worldwide.
Hybrid

Technical Project Manager

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Job Description
Company Description:
McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies.
Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)
Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!
Global Technology forging the way
Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.
Job Description:
The Strategy & Planning team is focused on strategy formulation and prioritization, strategic and operational planning, program management, and vendor management efforts while building next-gen Total Cost of Ownership capabilities.
We are looking for a skilled and experienced technical project manager to work on our Restaurant Technology Portfolio. This position will report to the Restaurant Technology PMO Director, and work with key leaders across the McDonald's organization, on the Global Program Management Office (GPMO) key projects in support of McDonald's Restaurant Technology. The Project Manager is responsible for all aspects of the project over the entire life (initiate, plan, implement, control, close). Must be familiar with system scope and project objectives, as well as the role and function of each team member, to effectively coordinate the activities of the team.
Accountabilities & Responsibilities:
Responsibilities include but are not limited to:

  • Ownership of creating the project charter, the schedule, the achievements, the scope, and resource requirements as well as assist with managing the budget, including re-forecasting the budget
  • Create a project organization structure by identifying key project team members and their role and responsibilities to set clear expectations in accordance with the Project Plan
  • Lead the execution of the tasks as defined in the project plan in order to achieve the project goals
  • May be responsible for managing/recording detailed customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using requirement-gathering techniques (e.g., planning sessions, brainstorming, focus groups) and the project charter
  • Measure project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholder
  • Ensure that the Project Team completes the project objectives within scope, schedule, cost, to client's satisfaction
  • Drive issue resolution through issue and risk tracking and facilitating issue closure and advance issues appropriately
  • Provide guidance, direction, management of resources, including prioritizing work and developing team members
  • Improve team performance by building team cohesiveness, leading, mentoring, training, and motivating in order to facilitate cooperation, ensure project efficiency, and boost morale


Measure project performance against predefined metrics and baselines and take action to control the project to the baselines
Communicate and report to stakeholder's project status on a regular basis
Qualifications:

  • 5-7 years of experience leading complex cross-functional IT initiatives
  • 3-5 years of experience as a PM in a Global PMO environment
  • 2+ years of experience with Digital Technologies
  • Ability to grasp technical concepts quickly and solid ability to translate technical verbiage into easily understandable language for the customer
  • Experience communicating effectively with Senior management and direct client contact
  • Experience with the full software methodology development processes
  • Ability to create presentations and write business cases under direct involvement by a more senior project or program manager
  • Ability to work under tight deadlines handling a few priorities
  • Ability to lead multiple projects with dependencies and deliver on time and budget
  • Strong proficiency with MS Office, Global Identity & Access, Big Data cloud based computing etc.
  • PMP and/or CSM certifications are a plus

Additional Information:
McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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What are McDonald's Global Technology Perks + Benefits

McDonald's Global Technology Benefits Overview

McDonald's benefits and compensation program is designed to attract, retain, and engage talented people who will deliver strong performance, and help McDonald's achieve our business goals and objectives.

Our team members enjoy:
- Vacation days, personal time and holidays
- Medical, dental and vision coverage, plus other insurance options
- Annual and long-term incentive programs
- Summer hours
- Sabbatical program
- 401K program with company match

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Open office floor plan
Flexible work schedule
McDonald's provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
We believe in a seismic and bold value proposition where every individual feels their culture, identity, and experiences are valued and respected in our 10 Employee Business Networks.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
McDonald's provides both short and long term disability benefits at no cost to you.
Dental insurance
McDonald’s Dental Plans allows you to see the dentist of your choice and provides coverage for preventive, basic, major and orthodontic care at 100%.
Vision insurance
McDonald's Vision Plan provides eye exam coverage and benefits that reduce your costs for prescription eyewear, contact lenses and laser vision correction.
Health insurance
McDonald’s offers medical plan options to help pay for the cost of health care when you need it. During enrollment, you can sign up for the insurance and pick which plan is best for you.
Life insurance
McDonald’s automatically gives you basic life, dependent life, accidental death and dismemberment (AD&D) and Business Travel Accident Insurance (BTA) at no cost to you.
Pet insurance
Financial & Retirement
401(K)
401(K) matching
Once you’re eligible for the company match, McDonald’s will match your contributions with $1 for each $1 you contribute up to a maximum of 6% of your annual pay, up to IRS limits.
Company equity
Performance bonus
Charitable contribution matching
McDonald’s Matching Gifts Program encourages employee support of not-for-profit organizations. Under this program, McDonald’s gives $1 for every $1 you contribute, up to $5,000 a year.
Child Care & Parental Leave Benefits
Childcare benefits
McDonald’s has agreements for employee child care discounts to help you with the cost of child care while you work.
Generous parental leave
McDonald’s provides four types of Parental Leave, and you may be eligible for one or more of the types of leave listed: Paid Parental Leave, Maternity Leave, Adoption Leave, Unpaid Parental Leave.
Family medical leave
The Family and Medical Leave Act (FMLA) and certain state laws allow you to take unpaid leave to care for yourself and your qualified family members, as long as you are eligible.
Adoption Assistance
McDonald’s Adoption Assistance Program helps with the costs of adopting a child. The child must be under age 18 and not related to you by blood or marriage.
Vacation & Time Off Benefits
Generous PTO
McDonald's employees receive between 15 and 25 days per year of paid time off based on years of service.
Sabbatical
Eligible employees get 40 days of paid sabbatical after their first 10 years of working at McDonald's
Paid holidays
Paid sick days
McDonald's employees receive 100 hours per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored happy hours
Happy hours are hosted on Thursdays in the summer, and twice a month on Thursdays during the remainder of the year.
Onsite office parking
McDonald's offers employees paid on-site garage parking.
Onsite gym
We have an 8000 square foot gym on our 9th floor with best-in-class equipment, classes, personal training, and magnificent views of the city!
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Promote from within
Continuing education stipend
Paid industry certifications

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