Account Manager
By working at Built In you'll have the chance to work directly with the latest, and fastest-growing, technology companies all around the country. We help other companies solve their biggest pain points-talent and awareness with our Employer Branding & Recruitment solutions. We currently operate six sites: Chicago, Los Angeles, Colorado, Austin, NYC, Boston, and are headquartered in Chicago.
As an Account Manager, you will be responsible for outreach to existing clients to retain and grow their current book of business, preventing account issues with a proactive approach, and engaging and educating clients. You are expected to manage a portfolio of accounts and cultivate consistent growth acting as an advisor to your clients.
Your Background- You should have a track record of account retention and growth with success in achieving revenue targets
- You should have a minimum of 2 years key account management, mid-senior level sales experience
- You should have proficiency with Salesforce.com, Google Docs, Microsoft Office
- You must be amazing organization and time management skills
- Flexible personality –You should thrive on change while remaining highly organized, optimistic, and coachable. High energy and contagious enthusiasm help too.
- Communication- You should have the ability to speak and write clearly, concisely, and compellingly. Honesty, transparency, and thoughtfulness are a must. Your ability to present complex messages to multiple levels of an organization and survey for needs without relying on PowerPoint decks is paramount. You should also be able to correctly read people, political and business situations and develop, adjust and execute an appropriate business strategy.
- Interest in the tech industry – You must be passionate about three things: (1) Startups (2) Building innovative tech products and services; and (3) Helping others. This is what we do.
- Willingness to work around the clock, or sort of – The job involves working some evenings and weekends, and responding to customers outside of work hours. If you are passionate about the company and what you are creating, this will not appear as a job but yet a combination of life and work.
- Culture fit – You will need to get along with our team (which isn’t too hard, we think!) as well as all the members vital to the community in which you are building. Humility, selflessness and strong work ethic are requirements.
- Education - We value intelligence, personality and overall fit over a degree.
- Competitive compensation, 401(k) stock options and benefits. We pay a really nice chunk of the cost of premiums for medical, dental, vision, and disability.
- Casual dress and flexible work hours. Come in your sweatshirt, jeans, college jersey. We don't care.
- Free food. We keep our kitchen stocked with free healthy snack foods. We also have cold brew coffee on tap and catered lunch (Monday - Thursday).
- Fun work environment. We operate as a flat organization where everyone is responsible to self-manage and take ownership of their work. We are humble, hard working, honest and fun. And we regularly debate office pets.
- Open vacation & sick time. We let you take time away from work for vacation, personal or short-term sickness, as your good judgment and work load allow.
Built In is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.