Built In
United We Tech.
Chicago, IL
Hybrid

Account Manager

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Built In is the largest network of online communities for technology companies and startups. We connect talent to startups, cover local tech news and host events. Headquartered in Chicago, we operate Built In Chicago, Built In LA, Built In Colorado, Built In Austin, Built In Boston, and Built In NYC. We are a venture-backed startup and are now operating in six markets with aggressive growth plans and need an experienced account manager to join our inside sales team.


Responsibilities

The Account Manager responsibilities include outreach to existing clients to retain and grow their current book of business, preventing account issues with a proactive approach, and engaging and educating clients. AMs are expected to manage a portfolio of accounts and cultivate consistent growth acting as an advisor to his/her clients.

Ideal Background/Skillset

  • Track record of account retention and growth with success in achieving revenue targets
  • Minimum of 2 years key account management, mid-senior level sales experience
  • Proficiency with Salesforce.com, Google Docs, Powerpoint, Word
  • Organization and time management skills to succeed in a fast paced environment
  • Flexible personality –Thrive on change while remaining highly organized, optimistic, and coachable. High energy and contagious enthusiasm help too.
  • Communication- Ability to speak and write clearly, concisely, and compellingly. Honesty, transparency, and thoughtfulness are a must. Ability to present complex messages to multiple levels of an organization and survey for needs without relying on PowerPoint decks. Ability to correctly read people, political and business situations and develop, adjust and execute an appropriate business strategy.
  • Interest in the tech industry – you must be passionate about three things: (1) Startups (2) Building innovative tech products and services; and (3) Helping others.  This is what we do.  This is non-negotiable.
  • Willingness to work around the clock, or sort of – The job involves working some evenings and weekends, and responding to customers outside of work hours. If you are passionate about the company and what you are creating, this will not appear as a job but yet a combination of life and work.
  • Culture fit – you will need to get along with our team (which isn’t too hard, we think!) as well as all the members vital to the community in which you are building. Humility, selflessness and strong work ethic are requirements.
  • Education - we value intelligence, personality and overall fit over a degree. 

Salary

  • Competitive compensation & equity options
  • Open vacation & sick time
  • Flexible work hours
  • Health and dental benefits
  • Catered lunches
  • Stocked kitchen & beverages
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What are Built In Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Day off for your birthday
Flexible work schedule
Remote work program
Our remote work program includes work from home- work remotely on occasion as needed.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
We pay a really nice chunk of the cost of premiums for medical, dental, vision and disability.
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Built In has a fully stocked kitchen including unlimited snacks, coffee, cold brew on tap, tea and all of the flavored LaCroix you can handle.
Some meals provided
$10 towards lunch is provided Monday thru Thursday
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
We offer $500 annually for continuing education.
Continuing education available during work hours
Online course subscriptions available

Additional Perks + Benefits

We operate as a flat organization where everyone is responsible to self-manage and take ownership of their work. We are humble, hardworking, honest and fun. And we regularly debate office pets, take turns DJing and find time to celebrate our wins as a company.

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