Client Accounts Specialist
Job Description: We are looking for a sales-oriented Client Accounts Specialist who is passionate about making a high-impact on a fast-paced team.
Our Client Accounts team is at the forefront of the growth of Vivid Seats, working to continually develop our client list. As a Client Accounts Specialist, you’ll be responsible for generating new business with corporate and high value clients, while building and maintaining relationships with existing Vivid Seats clients.
Responsibilities:
- Establish and maintain a business relationship with new or existing clients
- Manage your personal book of business to ensure client retention, all while providing excellent client support
- Become experts on our travel packages and VIP events, such as Super Bowl and Masters, to effectively communicate pertinent selling points to clients
- Pursue upsell opportunities by creating personalized travel and hospitality packages for corporations and high value, VIP clients
- Travel with our On Site Services team to represent Vivid Seats, and grow your client list further through in person interactions with high value clients
Who we are looking for:
- Bachelor’s Degree
- 2+ years of professional experience
- Capability to thrive in a competitive environment, with a strong ambition to advance
- Natural ability to go above and beyond to solve the client’s concerns
- Excellent time management skills with the ability to multitask and manage over 400 clients
- Strong written and verbal interpersonal communication skills
- Willingness to handle client requests even when out of the office
- Ability to travel 10% of the time
Qualified applicants must have experience in a sales / service position, preferably with a cold calling background. This candidate must be able to work independently with proven results, have confident selling abilities and be detailed oriented.
What We Offer: Vivid Seats offers competitive compensation levels, substantial individual bonus opportunities, aggressive promotion timelines, and a variety of workplace perks. Specifically, staff has access to discounted event tickets, frequent in-office catered meals, monthly happy hours, team outings, discounted gym memberships, subsidized healthy meal and snack programs, and summer sports leagues. Standard benefits are also offered such as medical/dental/vision/life insurance, 401(k), paid time off, and transit plan discounts.Vivid Seats is an equal opportunity employer. Vivid Seats prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.