Customer Service Representative (Chat)
Do you thrive in a fast-paced, performance driven environment, and are seeking to be challenged? An online consumer lending company with a fun, casual, upbeat environment is seeking Customer Service Chat Representatives
Company:Enova is an online financial lender looking for professional individuals to support our customers in the UK!
What you'll do as a Customer Service Chat Representative:Answer chats or issues from customers to provide them with accurate product and service information
Follow-up on all customer requests via chat and email
Identify, research, and resolve customer issues
Provide a high level of service to our customers to ensure they understand the loan process
Apply professional attitude and image for all internal and external customers
Why join Enova?Wear jeans to work every day? That's right - Enova offers a fun and causal work environment.
Know nothing about financial services or loan processing? We offer exceptional training and ongoing developmental programs to support your career growth.
Entry-level job that can provide you the foundation you need for a promising career.
At Enova, the opportunity for advancement is outstanding! We invest in our employees through training and development to help them reach their career goals and aspirations.
You'll receive on-going training to help you learn your job.
We provide constant feedback to help you develop your skills.
Onsite Massages. Enter stressed. Leave refreshed.
Tuition reimbursement. Double your smarts at half the cost.
Employee rewards program. When you do good work, you get points to cash in for free stuff!
Location:175 W. Jackson Blvd, Chicago, IL 60604
Hire Status:Temp-to-Hire - After working 90 days, your performance will be evaluated for conversion. You will be offered competitive benefits and you will also be provided with opportunities to progress into higher levels of responsibility.
Direct Hire - Are you currently working fulltime with benefits and looking for a change? Are you a recent college grad? Please ask us about our direct Hire opportunities!
Pay:$14.00/hr.- $15.00 + Shift Differential
Available Shifts:Shift 1: Monday - Friday 6:30am - 3:00pm
Shift 2: Tuesday - Friday 2:00am - 10:30am & Saturday 4:00am - 12:30pm
Shift 3: Sunday - Thursday 4:00am - 12:30pm
Shift 4: Sunday 4:00am - 12:30pm & Monday - Thursday 6:30am - 3:00pm
Qualifications:MUST type a minimum of 40 wpm
Ability to work independently
Ability to work in a fast pace environment
Ability to adapt to change
Excellent attendance record in previous employment
Flexibility and ability to quickly adapt to change
Ability to meet predetermined goals