Top Hybrid Customer Success & Experience Jobs in Chicago, IL

Oversee customer portfolios, enhance adoption of ServiceNow products, guide best practices, mentor teammates, and manage new projects and success stories.

The Principal Customer Success Executive will advocate for customers, oversee their engagement with ServiceNow products, ensure they achieve optimal outcomes, and mentor junior team members. Responsibilities include guiding best practices and managing a portfolio of clients to maximize service usage and minimize escalations.

The Senior Technical Support Engineer will assist customers in maximizing value from HERE's location products by diagnosing issues with mobile SDK applications and managing escalations efficiently.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

The Associate, Operations & Customer Success will provide frontline support to Lens users while improving operational efficiency through workflow automation and process improvement, collaborating with Product and client-facing teams.

The Enterprise Accounting Success Manager manages a complex customer base, ensuring successful outcomes through deep product knowledge, customer relationship management, and strategic consulting to enhance product adoption and customer value.

The Customer Success Associate I responds to customer inquiries, troubleshoots issues, monitors usage trends, collaborates on educational resources, and provides support to enhance client relationships and drive engagement.

The Client Success Manager leads onboarding for new clients, ensures platform adoption, manages relationships, identifies churn risks, and promotes growth by expanding service usage.

The Customer Solutions Engineer manages system integrations, provides technical support, troubleshoots complex issues, and optimizes operational systems while collaborating with clients.

As a Payroll Advocate, you will manage customer inquiries, enhance user experiences, provide expert support, and drive customer success in payroll services.

The Account Manager at Adyen manages relationships with mid-sized, fast-growth merchants, focusing on commercial growth and customer satisfaction while collaborating with teams on various projects.

The Premier Customer Relationship Manager coordinates client communications, manages escalations, ensures service quality, and drives program improvements for top-tier B2B clients.