Top Hybrid Customer Success Jobs in Chicago, IL
Design and implement learning programs for Operations Academy at Adyen, focusing on professional and personal growth of operations workforce. Analyze program metrics and drive continuous improvements in learning initiatives. Collaborate with stakeholders to tailor learning experiences for global support teams.
The Customer Success Associate at Cleo works directly with customers to ensure satisfaction, growth, and retention. Responsibilities include engaging customers in continuous dialogue, updating them on product innovations, managing small expansion opportunities, and conducting account reviews.
As a Customer Success Manager, Enterprise at Sprout Social, you will be responsible for managing business relationships with enterprise customers, driving product adoption, and inspiring customer loyalty. This role requires at least 4 years of experience in Customer Success in B2B SaaS/software with proven success in managing an Enterprise book of business.
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Handle customer requests and feedback via phone and email through Salesforce. Provide accurate, quick, and professional assistance to enhance customer experience. Work independently and as part of a team in a fast-paced environment.
As a Conversational AI Designer, responsible for end-to-end automated conversational experiences, training, testing, and tuning conversations, evaluating AI capabilities, documenting design, and managing risks.
As a Customer Success Manager at Tegus, you will be the primary point of contact for a portfolio of mid-market firms, driving adoption, managing account health and engagement, minimizing churn, and identifying growth opportunities. Responsibilities include building relationships with clients, understanding their business objectives, providing training and support, analyzing account health metrics, and collaborating with internal teams. Qualifications include customer-facing experience, strong communication skills, problem-solving abilities, and proficiency in Salesforce, Google Suite, and Microsoft Office Suite.
Coordinate post-sales activities, collaborate with account owners on renewal strategy, drive customer adoption of software, and provide ongoing relationship support for customers.
The AMS Customer Advocate at ServiceNow is responsible for designing and executing the AMS Customer Engagement program for the AMS President. This role involves monitoring, preparing, and following up on customer engagements to increase customer intimacy and contribute to the growth strategy.
Manage initiatives, lead roadmap, identify opportunities, perform financial forecasting and market analysis, build relationships, author and deliver reporting, build and maintain operational dashboards.
The Automation Controls Specialist at Mondelēz International's Chicago Bakery plays a crucial role in optimizing manufacturing processes through maintenance, troubleshooting, and improvement of control systems and automation equipment. Responsibilities include system optimization, documentation, preventive maintenance, and ensuring safety and compliance.
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