Top Hybrid Customer Success Jobs in Chicago, IL

As a Customer Experience Senior Associate, you'll provide real-time support, handle inquiries, assist during events, and facilitate training for associates.

Lead customer success strategy to drive customer value, retention, and growth. Build and mentor a high-performing team and enhance customer journey.

The Customer Success Manager will manage client relationships, drive feature adoption, and ensure retention for clients while providing strategic guidance and advocacy for customer needs.

The Senior Customer Care Specialist will respond to customer inquiries, assist with data tracking, and manage schedules while supporting team goals.

Develop relationships with clients, ensure timely delivery of services, and manage expectations while collaborating with internal teams and tracking customer satisfaction KPIs.

The ATS Specialist provides technical guidance, troubleshooting, and support for StrataJazz, managing customer queries and ensuring efficient workflow.

This role involves providing customer support for financial services, coordinating with internal teams to resolve client issues and enhance service quality.

Research and resolve payment disputes, including chargebacks and member inquiries, ensuring compliance with various regulations and internal policies.

As a Client Service Associate, you'll provide exceptional client service, manage inquiries and transactions, and collaborate with internal teams to enhance client relationships.

The Business Travel Consultant supports B2B customers in their travel arrangements, resolving issues, ensuring satisfaction, and maintaining strong relationships. They document feedback and work to exceed client expectations with innovative solutions.