Top Hybrid Customer Success & Experience Jobs in Chicago, IL

The intern will assist with project support, operational maintenance, process optimization, sales enablement, reporting, and cross-functional coordination for the Sales Operations team.

The Senior Customer Success Specialist evaluates customer needs, collaborates on renewal strategies, manages team performance, and supports internal resources to enhance customer relationships.

The Senior Escalation Manager at Braze manages critical customer escalations, drives process improvements, and enhances the escalation management function to ensure customer satisfaction and scalability.

As a Client Service Associate, you'll manage client relationships, enhance operational efficiency, implement technology solutions, and lead project management activities.

The Director of Support leads IT and product support teams, managing operations and ensuring service excellence to enhance customer experience and support organizational growth.

The role involves executing customer marketing campaigns, particularly email marketing, collaborating with cross-functional teams, optimizing programs, and driving performance against KPIs.

The ATS Specialist provides technical support for Axiom, troubleshoots complex issues, manages caseloads, and develops preventive solutions while collaborating with teams and upholding compliance with regulations.

Account Managers will drive sales growth in designated markets, maintain customer relationships, and utilize Salesforce for customer management tasks.

The Technical Support Engineer will troubleshoot technical issues, configure backend systems, manage support cases, and enhance documentation while providing excellent customer support.

The Senior Compliance Analyst (Futures) ensures compliance with regulations, interacts with regulators, and guides business units on compliance functions.