Director, Enterprise Sales
Sprout Social is used by more than 17,000 brands around the world. Companies like Trello, Zendesk, SoulCycle, Fender and Evernote rely on Sprout to create stronger relationships with their customers through social media. In this position you will manage our Enterprise Social Media Management sales team and will be accountable for the performance of approximately 10 field sales professionals. You should be a data driven and analytical sales leader with a proven track record of managing a field sales team in a SaaS environment to achieve aggressive goals. You must be driven on meeting revenue, operational and strategic goals as well as fostering the professional growth, development and success of your team members. You will spend the majority of your time coaching, counseling and mentoring your team in all aspects of sales and effectiveness. You will also provide timely and practical feedback to Senior Leadership for new and interesting go to market strategies.
We need an energetic, driven individual with keen understanding of prospective client organization’s social media management needs. If you’re the best at what you do and have a strong command of Social Media for business, we’d love to talk with you.
Responsibilities
- Overseeing the sales execution strategies and tactics focused on quota attainment by the Enterprise field sales team. This includes best practices in prospecting, managing and closing opportunities, and the skills related to presenting and positioning Sprout Social as an industry leader.
- Building and managing a team of 10 Account Executives operating in a field sales environment.
- Working with senior leaders across the organization to identify strategies and tactics as well as developing a strategic business plan to successfully achieve the targeted sales objectives.
- Coaching and driving the sales team on a daily basis to achieve stated goals and quotas. This will be accomplished by measuring and monitoring prospecting and account activity, close rates, time-to-close data and pipeline and stage management.
- Master the ability to demonstrate the software and best practices that enable our customers to easily see how the software can work in their unique environment.
- Drive accountability through performance management and commitment to sales coaching and development of every team member.
- “Leading from the front”: player-coach by consistently demonstrating, coaching and reinforcing the value proposition and consultative sales process; must be able to lead through motivation and positive reinforcement of desired behaviors while leveraging key metrics and coaching observations.
- Accurately forecast weekly, monthly and quarterly sales projections.
- Ensure quality of customer acquisition efforts through quality checks, observations and customer interactions.
- Attract, recruit, onboard and retain top sales talent in a proactive manner to ensure full staffing.
- Collaborate with peer groups and leadership to share best practices as well as problem solve and implement solutions that will drive team performance.
- Collaborate with Customer Success teams to ensure all teams are driving complementary results to maximize performance.
Desired Skills & Experience
- Minimum of 5 years of experience in sales management, preferably with a SaaS company
- Consistent and measurable track record of success that you can easily speak to and highlight – both as an individual salesperson, and as a manager within a sales organization
- Exceptional leadership, presentation, and communication skills
- Proven success in developing a team, team members, and sales process
- Data-centric in decision making
- Expertise with Salesforce.com
About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.
Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:
- Insurance and benefit options that are built for both individuals and families, including generous company contributions
- Progressive benefit programs, like our parental leave program and free Divvy bike memberships
- High-quality and well-maintained equipment - your computer will never prevent you from doing your best
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
- Solid programs in some of the staples: transportation, disability and life insurance
- Wellness initiatives to ensure both health and financial well-being of our team
- Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members