Overview of the General Construction - SME role:

In order to provide the most efficient service possible to our customers, SMS Assist is seeking a technical expert in the area of general construction, maintenance, repair, plumbing, electrical, janitorial, etc. to provide technical expertise to our internal employees and our customers.   This is an office based position that does not generally require hands-on work/repair.

Core Responsibilities for the General Construction - SME role:

• Serve as a technical expert and resource for Operations Specialists in our Facilities or Residential departments
• Prepare, review, and approve quotes and invoices for facilities maintenance work (pricing, scope, etc.).
• Serve as key point of contact and able to resolve contract issues with affiliates/contractors

Key Competencies for the General Construction - SME role:

• Experienced trade professional with experience in the following areas: construction, preventative maintenance, home repair, plumbing, flooring, drywall repairs, painting, basic electrical maintenance, etc. 
• Ability to negotiate contracts and resolve conflicts with contractors/affiliates using knowledge of general construction
• Ability to source, onboard, and train new affiliates
• Ability to review and approve quotes and invoices 
• Strong verbal communication/negotiation skills
• Flexible and adaptable
• Ability to develop relationships with affiliates
• Strong work ethic and integrity
• Awareness of risk mitigation techniques
• Strong desire and ability to contribute to and work with a team
• Ability to solve problems
• Takes initiative to proactively solve problems
• Ability to collaborate with others in a corporate/office environment

Experience and Education

• Hands-on technical expertise in the areas of general construction, preventative maintenance, home repair, plumbing, flooring, drywall repairs, painting, basic electrical maintenance, etc.
• Relevant industry certifications are a plus
• Experience in the home building industry is a plus

SMS Assist is an Equal Opportunity Employer (EOE)