Manager, Pre-Sales Consultant

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About Us

FourKites, Inc. is a rapidly growing SaaS logistics technology startup based in downtown Chicago providing next generation software tools for shippers and 3PL’s to streamline their operations. Our connected devices platform is the most advanced in the industry and has been deployed by several large shippers in the country. We are a well-funded venture-backed startup with awesome advisors and a commitment to Chicago.

About you

The Manager, Pre-Sales Solutions(PSS) will be a “Player Coach”, someone that will lead a team of FourKites’ PSS consultants, look for ways to improve processes and increase the impact of the PSS team both in the field and internally. This manager will be responsible for presenting client specific product offerings to drive confidence in the company and solutions we provide while driving revenue for FourKites. This will involve providing consultative technical sales support as needed - applying standard principles to identify and define business problems, elicit requirements, correlate related constraints, and ideal proposed solutions. The ideal candidate will have both a technical and sales background that they can utilize while in front of clients as well as coaching the team.

Responsibilities

  • Manage the team of PSS consultants based in Chicago and remote.
  • Streamline the consultant’s processes to create effortless client relations.
  • Assist in development of presentations, tools and execution of sales strategies resulting in new business revenue as well as growing existing relationships
  • Collaborate with Account Executives to understand the client needs and challenges to then align with our product offering
  • Architect, build and demonstrate client specific solutions to address their needs and challenges
  • Develop the customized value proposition and sales strategy on a per account basis and understand the technical and business challenges of the prospect
  • Interface with customers, including C-level executives to build presentations, proposals, statements of work (SOW), asses risk and work with sales team to navigate complex selling environments.
  • Report internally on customer requirements in an organized fashion to assist product marketing and product management in defining future product requirements.
  • Review, assist in responding and documenting RFX evaluations
  • Support marketing activities by attending trade shows, conferences and other marketing events
  • Provide training and produce support materials for other members of the sales team
  • The ability to understand complex technology solutions and explain them in a simple and precise way to both a technical and business user is a must

Qualifications 

  • Bachelor’s degree or equivalent education
  • Experience in solution development in a software or ASP environment
  • 2+ years of managing a Solutions Engineering team
  • 5+ years in the enterprise management industries, preferably in solutions engineer capacity
  • Experience consulting with Fortune 500 companies selling to the C-level executives
  • Knowledge of Transportation Management Systems (TMS)
  • Knowledge of Web Services, Service Oriented Architecture, Web based UI’s 

**You must be tenacious, intelligent and entrepreneurial in nature. You should have a good understanding of sales methodologies and automation. Excellent written and verbal communication skills are an absolute must. Travel (approximately 30%) is required.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AzureFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

110 North Upper Wacker Drive, Chicago, IL 60606

An Insider's view of FourKites

How does your team reward individual success?

We find that getting to know what motivates a team member allows us to give more valuable and appreciated rewards and recognition. It could be a team meeting shout out for a job well done, a gift card through our wish list program, an exciting new project that allows the employee to work with new teams or departments or even a spot bonus.

Amanda

Director, Talent & Development, Talent Acquisitions

What projects are you most excited about?

I had the privilege of being involved in the development of Appointment Manager and providing feedback when it was just a "simple" calendar designed to assist our customers in organizing appointments based on real-time ETAs. The utilization of this tool yields significant time savings, making it an undeniable favorite of mine.

Kayla

Customer Enablement Manager

How has your career grown since starting at the company?

From day one, I have been encouraged to explore my professional interests. I had only been an individual contributor in previous roles but was interested in people management – here, I have had the opportunity to grow into a manager role and the company has sponsored my participation in leadership programs to support my professional development.

Helen

Manager of Professional Services

How do you empower your team to be more creative?

The design team goes beyond being creative. We are strategic thinkers who execute scalable and sustainable product user experiences for our customers. Empathy is at the core of our design and more importantly, the entire FourKites company. I always encourage my team to think through our customer's lens in order to be the most impactful.

James

VP of Global User Experience

What are FourKites Perks + Benefits

FourKites Benefits Overview

We provide an elite tier of benefits and wellness programs, have a bias for promoting within, and an array of global culture & connection programs and committees, such as DEI Employee Councils, FourKites Pride, and FourKites Women's groups.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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