People Operations Manager (Hybrid)

| Chicago, IL, USA | Hybrid
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About Us:

Elevate K-12 is on a mission to ensure every student receives a high-quality education, regardless of zip code. We are changing the way classrooms work by creating a brand new category of LIVE, virtual classroom instruction that gives students access to exceptional, certified, live teachers through our two-sided network. Our teachers are securely streamed in from across the country into thousands of classrooms, providing instruction that would otherwise be unavailable in many districts across the U.S. Our goal is to enable high-quality, live teaching for every learner in the U.S., from kindergarten through their first jobs, so they can identify and pursue their unique passions in life. We are the new way to the classroom! 

Elevate K-12 is a series-C funded (led by General Catalyst), high-growth, EdTech company enjoying strong business momentum. We are growing rapidly within a $72B+ TAM and have a first-mover/first-scaler advantage. We are working to become an iconic EdTech brand in live teaching, uplifting the lives of millions of students and creating unique job opportunities for teachers in this new, innovative category of education. 

The Role:  

The Manager, People Operations will oversee and manage our organization's People Operations function: payroll, benefits, HRIS and data, compliance, and program governance. As the Manager, People Operations you will also contribute to the organization’s talent goals and business partnership in aspects of operational efficiency, process design, organizational development, program governance, and employee engagement. This position reports to the Director, People & Culture. 

With your deep expertise and proven success using exceptional analytical thinking, iterative problem-solving, and communication skills you have what it takes to build and update people operational practices, manage end-to-end operational workflows, and evolve People Programs. Whether balancing the needs of multiple stakeholders or making sound decisions using data, analysis, proven experience, and an entrepreneurial mindset, you will serve as a trusted advisor in our rapidly growing environment. In the process, you will have the opportunity to build the foundation and develop the current and future state of the People Operations function 

What you will do: 

  • Lead and drive implementation of people operations programs by instituting state-of-the art approaches driven by data and systems. 
  • Institute reporting on critical metrics for people analytics and share the findings with HR Leadership, Finance, and the C-Suite. 
  • Implement measures to ensure we get actionable data to drive people improvements within the organization. 
  • Ensure we have consistent and efficient documentation processes in place. 
  • Across the organization, utilize expertise in systems and operations to optimize for people-centered activities such as Performance Management, Employee Surveys, Payroll Benefits/Total Rewards to aid the HR Leadership team and educate stakeholders. 
  • Manage internal client expectations by communicating project status and issues; resolving concerns; analyzing time and cost issues; preparing reports. 
  • Protect organization's value by keeping information confidential. 
  • Led Elevate K-12’s governance, benefits, and payroll administration and strategy while ensuring organizational compliance with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions. 
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. 
  • Own data accuracy, data integrity, and security across internal and external HR platforms. 
  • Improve department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. 
  • Promote and support a performance-driven culture. 
  • Own all things HRIS with a focus on driving efficiency using technology for things like onboarding workflows, people analytics, onboarding workflows, people analytics and more. 

Qualifications: 

  • Preferred: You've done this before—you have experience in a high-growth startup environment with constant change as your companion. 
  • 5+ years of experience working in People Operations with deep knowledge in people analytics, compensation/payroll, and HRIS management.  
  • You are experienced in owning and maintaining Employee Data end to end through multiple HR systems and routinely applied data security, accuracy, and reporting best practices. 
  • You come to the table with extensive knowledge in payroll, benefits, and compliance. 
  • Strong values with a clear inner core of purpose-driven leadership. 
  • Knowledge of HRIS, understanding of how they integrate with programs and projects. 
  • Demonstrated ability to research, analyze, report on and solve problems  
  • Skilled in Microsoft Office Suite, Teams and specifically Excel. 
  • A clear understanding of Human Resources operations practices and legal requirements. 
  • Clear, strong verbal communication and advising skills. Good listening skills.  
  • Well-developed writing and presentation skills. Demonstrated ability to communicate clearly across all levels of the organization. 
  • Discretion, sensitivity, and confidentiality. Demonstrated ability to listen, analyze, and inform appropriately while maintaining the required sensibilities in handling confidential information. 
  • This position will be hybrid. The role is expected to work from our Chicago Headquarter 2+ days a week. 

What we offer: 

  • An amazing team of “Elevaters” with a strong, inclusive, and diverse work culture 
  • Competitive compensation 
  • Unlimited PTO (Paid Time Off) & 12 company paid holidays 
  • Employee Assistance Program 
  • Professional Learning Programs  
  • Benefits – Medical, Dental, Vision, 401K and more
  • Phone stipend
  • Chicago office gym & roof top space

We are an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, color, religion, gender (including gender identity, gender expression, change of sex, and transgender status), sexual orientation, national origin, ancestry, age, military or veteran status, physical or mental disability, medical condition, pregnancy, marital status, genetic information, or any other characteristic protected by applicable law.  If you need assistance or an accommodation during the application process because of a disability, it is available upon request. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

We are located in downtown Chicago's Loop district, close to numerous CTA and Metra train stations and bus routes

An Insider's view of Elevate K-12

Picture of Phil

What’s the vibe like in the office?

Success in the Partnership Associate function is fostered through teamwork and collaboration. People who excel on our team understand the importance of working together, leveraging each other's strengths, and actively participating in a supportive environment. We believe in continuous improvement and successful team members embody a growth mindset.
Picture of Phil

Phil

Senior Partnership Manager

What does your typical day look like?

No two days are ever the same - that’s why I came to Elevate. There is so much that goes into the administration of things like HR Technology, benefits, compliance, and payroll. Each day quite honestly is pushing the boundaries of my creativity and knowledge. Part of my joy in working at a start-up is no task is too small for me and my team.

Tif

Director of People
Picture of Alex

How does the company support your career growth?

Elevate K12 has allowed me to shift my career from the public sector to the private sector with patience and support. I was in education for 16 years but was able to expand my sales career from SDR to AE in a single year. The company is filled with supportive leaders and team members who are willing to help you grow daily.
Picture of Alex

Alex

Partnerships Manager
Picture of Cindy

How do your team's ideas influence the company's direction?

Our team of customer success managers are the eyes and ears in our schools. The insights they gain from customers while testing new ideas is key in driving improvements to technology and changes in processes which ultimately influence the direction we go as a business.
Picture of Cindy

Cindy

SVP of Operations

What’s the vibe like in the office?

The Regional Operations team is a fast-paced, high energy, collaborative work environment. Our team has amazingly talented people and decisions have to be made quickly. We work with various schools and students across the US, we wear multiple hats and are always in constant communication with each other to ensure every program is successful.

Ashley

Regional Operations Director

What are Elevate K-12 Perks + Benefits

Elevate K-12 Benefits Overview

Elevate K-12 provides competitive benefits plans for employees!

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Hiring practices that promote diversity
Health Insurance + Wellness
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Lunch and learns
Promote from within
Personal development training

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