Sprout Social offers social media engagement, advocacy and analytics solutions for over 19,000 agencies and brands worldwide, including Hyatt, Grubhub, Microsoft and Zendesk.

Sprout Social’s success in the enterprise market depends on the professional services team. We are looking for a Solutions Engineer who is sales/marketing savvy, can deliver quickly, and loves working with prospects in a fast-paced environment.

Our team provides the professional services that complement our products - from onsite consulting, to solutions development, to implementation assistance. Sprout Social products are used by more than 19,000 brands around the world. Companies like Dropbox, Zendesk, Fender, Zipcar and Evernote rely on Sprout to create stronger relationships with their customers through social media.

We are looking for someone who is professional and driven with a background in sales to consult and sell our services offering to prospects and existing customers. If you’re the best at what you do and have a strong command of the spoken word, a confident presence during executive presentations, and the sales acumen required to handle tough questions from prospects, we’d love to talk with you.

Responsibilities

  • Support the Sales team as a technical and strategic resource throughout all aspects of the sales cycle
  • Be the expert in conversations regarding Sprout Social and our professional services offerings
  • Help lead the entire sales cycle for large prospects in an effort to convert them to paying customers
  • Be the lead for product demonstrations to prospects
  • Talk to the differentiation points between Sprout Social and our competitors
  • Overcome technical objections that are brought up in discussions with prospects
  • Strategize with prospects regarding effective roll-out strategies to a large audience

Desired Skills & Experience

  • Minimum 3 years of experience in a solutions engineering or pre-sales related role
  • SaaS experience a plus
  • Ability to travel up to 50% of the time
  • Understanding of social networks (in particular Twitter, Facebook, and LinkedIn) and social media strategy for enterprise organizations
  • Ability to work independently
  • Flexibility to work on multiple projects and simultaneously support the sales team
  • Understanding of all components of a software sales process

About Sprout Social

Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:

  • Insurance and benefit options that are built for both individuals and families, including generous company contributions
  • Progressive benefit programs, like our parental leave program and free Divvy bike memberships
  • High-quality and well-maintained equipment - your computer will never prevent you from doing your best
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
  • Solid programs in some of the staples: transportation, disability and life insurance
  • Wellness initiatives to ensure both health and financial well-being of our team
  • Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Company Reviews

I come to work every day expecting to solve problems and laugh heartily. I have yet to be disappointed.
Sundeep Malladi
Software Engineer, Web
at Sprout Social
Sprout provides me with the chance to always be creative in my work and collaborate across teams.
Sarah Nagel
Community Outreach Manager
at Sprout Social
My team and I are confronted with new, complex issues and we’re given the authority and opportunity to tackle them head on. No two days are ever the same and I would never ask for anything else.
Lorena Mesa
Software Engineer, Platform
at Sprout Social
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Why work with us
We believe that a great culture is fundamental to attracting the best and keeping them excited. We've created practices and spaces that foster open communication, collaborative decision-making and an enjoyable work environment. We strive to make sure that every employee feels like a valued member of a team that’s doing challenging, meaningful work.
Culture
Our platform, team and culture are built around the concept of open communication. That guides our collaborative, open environment—the success we’ve seen is a direct result of sharing experiences, challenges and accomplishments. We have a tight-knit group that works hard, takes pride in getting results and enjoys celebrating our success together.
Perks & Benefits
Insurance and benefit options that are built for both individuals and families, including generous company contributions
Progressive benefit programs, like our parental leave program and free Divvy bike memberships
High-quality and well-maintained equipment - your computer will never prevent you from doing your best
Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
Solid programs in some of the staples: transportation, disability and life insurance
Wellness initiatives to ensure both health and financial well-being of our team
Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
Growing corporate social responsibility program that is driven by the involvement and passion of our team members

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