Salesforce.com Administrator
Sprout Social builds world-class social media management software used by over 17,000 brands like Microsoft, Zipcar, Hyatt, Google, and Zendesk. Our Sales group engages with current and prospective customers. Our team works with businesses of all sizes and types to help them more effectively engage with their followers on multiple social channels.
Sprout Social is looking for an experienced Salesforce.com Administrator to join our growing fast-paced sales community. This person must demonstrate past successes in planning and executing strategies for a thriving Salesforce.com roadmap.
Responsibilities
- Develop reports based on needs of business and stakeholders
- Troubleshoot and resolve complex platform issues
- Communicate and document User Acceptance Test plans, schedules and test cases
- Train teammates on updates and new features to Salesforce.com
- Work with leadership on Salesforce.com strategy
Desired Skills & Experience
- 2-4 years of managing Salesforce.com
- Experience with thinking through strategy at a fast growing company
- Ability to code the back end of the Salesforce.com
- Experience with integrations
- Appropriate certifications
- Proven ability to deliver on commitments
About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.
Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:
- Insurance and benefit options that are built for both individuals and families, including generous company contributions
- Progressive benefit programs, like our parental leave program and free Divvy bike memberships
- High-quality and well-maintained equipment - your computer will never prevent you from doing your best
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
- Solid programs in some of the staples: transportation, disability and life insurance
- Wellness initiatives to ensure both health and financial well-being of our team
- Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members