ItemMaster creates and organizes product content for the $800B CPG food & beverage industry and fuels today's data driven retail marketplace -- online, in-store, mobile and everywhere a company or consumer may need product information. We are a Software as a Service company providing a platform for manufacturers and retailers to create, manage, expand and deliver product content, which provides market defining visibility, control and insight to our clients. Our Brand Activation™ platform provides product content as structured records and is used by e-grocers like Peapod and Instacart, mobile apps like Freshub and retailers like Walmart, Stop & Shop and Giant-Eagle. Our initial market is US Grocery but our mission is to collect, structure and make available all the world's product information and our vision is our motto - Every Brand. Everywhere.

Senior Manager, Human Resources at ItemMaster

At ItemMaster, we are building an Ownership culture. We are accountable. We ask for help when we need it – we unconditionally support our colleagues. And we come to work everyday prepared to do better today than we did yesterday. We are continuously learning. We are trailblazers with hope for the future and a plan to get us there. We need a Senior HR Manager that will help us embed these beliefs in the way we work and in the overall employee experience.

Reporting to the Chief Financial Officer, the Senior HR Manager will advance our mission of being one of the best places to work in Chicago. The ideal candidate is an passionate, energetic, early-to-mid career professional that is inspired by the opportunity to be on the vanguard of shaping the culture of one of Chicago’s most promising technology start-ups. You will be a partner to senior management to ensure a great employee experience end-to-day from recruiting, on-boarding, development, team-building, communications, and employee development.

You should be creative but also incredibly disciplined. You should be accountable but also comfortable holding others to account, even if it’s uncomfortable. You are a collaborative problem solver and facilitator. IM is spread across multiple locations, including Pennsylvania, Florida, Indiana, and California, so you should be comfortable with virtual working and solutions for connecting a distributed workforce.

We have a PEO provider, which manages our benefits, payroll, and employee relations, however a portion of your work will be in that space. You don’t have to be an expert, however, and this role could be a great way to build your generalist cred, if that’s of interest. The main focus is definitely on culture and talent.

This is an awesome opportunity with great potential for future growth. Join our team! We need you!


  • Develop and implement HR policies and processes that reflect IM’s cultural values
  • Identify the hallmarks of being a ‘best place to work’ in Chicago; partner with senior management to implement these practices
  • Establish simple and flexible mechanisms for gathering regular employee engagement and work environment feedback
  • Design and facilitate team-building workshops that promote and embed ItemMaster’s culture of Ownership
  • Create an engaging and educational employee on-boarding and orientation experience for our new employees
  • Partner with department heads to identify talent and capability needs; translate needs into development solutions
  • Practice positive employee relations by ensuring high-integrity, consistent approaches to performance management
  • Lead all aspects of recruiting, including managing our applicant tracking system, managing selection and interviews, and making offers of employment
  • Develop and implement an internship program

  • Bachelor’s degree in business, human resources, or related field; master's degree preferred
  • Comfortable in and experienced working in technology startup environments; experience partnered with sales leader is a plus
  • Exceptionally planful and disciplined; highly collaborative and accountable
  • Outstanding written and verbal communication skills
  • Proven ability to design and execute projects that improve work environment, employee experience, and/or organizational capability
  • Continuous learner with a creative passion for transforming great ideas into meaningful action
  • Basic understanding of a employee relations and employment law preferred
At ItemMaster, we support the development and well-being of employees by providing a range of competitive benefits and incentives for employees.

  • Generous paid time off, including 8 company holidays
  • Medical, vision, dental benefits
  • 401(k) plan and matching contributions
  • Equity incentives
  • Fun company events and celebrations on a regular basis

ItemMaster Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability or genetics. In addition to federal law requirements, ItemMaster Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which we operate. ItemMaster Inc. prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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We're a small but mighty band of hard-working doers, and we are building a culture of Ownership at IM. What does that mean? Well, everyone has clear accountability and a specific portfolio to deliver against. We know exactly how our day-to-day work connects with our growth agenda and our mission to revolutionize packaging for the 21st century.
Perks & Benefits
Generous Paid Time Off - Yeah, everyone starts off with a set number of days (15 or 20, depending on the role), but life happens. We will work with you to ensure you have the flexibility you need to balance the competing demands of work and home.
Health Benefits - Every employee is immediately eligible for our medical, dental, and vision benefits. We strive to be competitive with benefits and contribute 75% toward the cost of employee health plans.
401(k) Contributions - No matter your age, one day you'll probably want to retire. That's why we offer a 401(k) plan and we provide a 1% match to your own contributions.
Swanky Offices - We just moved into our new offices in early 2017. They're pretty nice and you'll find plenty of collaboration space. There's also a Starbucks on the ground floor and plenty of great restaurants within walking distance.
Health & Wellness - As our CEO likes to say, we are a company In Motion. We have Fitbit contests with great prizes and are always looking for new ways to promote health in the workplace.
Fun Events - Several times a year, we get the whole team together to talk about the business, do some team-building, and generally have fun together as a company. They're a blast and are genuine highlights of our year.

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