Senior Manager, Revenue Operations

| Chicago, IL, USA | Hybrid
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Tegus’ RevOps team is seeking a Senior Manager, Revenue Operations to drive strategy, and handle the “big think” projects that establish the framework for the future. This is a highly analytical role that will provide the context, and insights that affect key philosophies around TAM, business performance, and org strategy.


You will work on everything from the highly strategic to the operational; implementing and maintaining executive reporting for our senior leadership and board of directors. You will help establish the decision making frameworks and project manage the implementation of key and novel initiatives in our go to market strategy like, building headcount modeling and territory planning, horizontal, vertical and regional market expansions. You will be seen as the key business partner for Revenue Leadership, and you will support the medium and long term project initiatives of Revenue Operations management. You will partner closely with the Sales, Customer Success, Marketing, Enablement, Revenue Systems (SFDC), Finance, and other roles to ensure the broader organization is communicating effectively and working collaboratively.


This role will be accountable for driving productivity, effectiveness, efficiency, scalability, and continual enhancements for customer-facing teams as we enable revenue growth. An ideal candidate will be highly analytical, self-driven, collaborative, and strategic.

Responsibilities

  • Be a strong cross-functional leader and engage with Sales, Marketing, and Customer Experience leadership to ensure alignment and effective execution of revenue strategies.
  • Own and drive a handful of long-term change management initiatives each year. This will involve a mixture of project management skills, communication and presentation skills, strong collaboration across departments, and the initiative to push projects to completion.
  • Partner with Sales Leadership to manage, and analyze quota attainment and forecasting.
  • Analyze, report, and present key business data. This includes creating key recurring reports (MBRs, QBRs, Attainment Reporting, etc) as well as facilitating meetings and presenting back findings.
  • Proactively identify opportunities for sales process improvement. Work closely with sales management to inspect the sales cycle, understand process bottlenecks and inconsistencies, and prioritize opportunities for improvement.
  • Maintain and improve analytics and reporting frameworks to track key sales metrics and trends. Develop and refine team-specific dashboards for enhanced visibility into pipeline performance, sales trends, productivity and overall efficiency. Enable sales leaders to act on data by providing actionable insights into pipeline generation, progression, win/loss rates by segment, and attainment of revenue targets.
  • Partner with Finance to manage, reconcile, and deliver consistent, timely and accurate commissions for Sales, Business Development, Customer Success and Revenue Leadership. 
  • Lead Territory planning and sales segmentation alongside Revenue leadership, and own all Territory management execution.
  • Maintain regular check-ins with Sales Leaders and field reps to understand challenges and opportunities for productivity improvements, then lead performance improvement initiatives from start to finish.
  • Effectively communicate with senior leadership, providing regular updates on sales operations metrics, strategic insights, and improvement recommendations. Drive analyses, frame business problems, and communicate insights with a bias towards action.
  • Coordinate with revenue operations teammates on systems and process improvements for the sales organization.

Qualifications

  • 8+ years in an Sales/Revenue Operations, FP&A, or Management Consulting role
  • Experience preparing presentations and insights for board level reporting
  • Experience in a dynamic, hyper growth environment
  • Advanced knowledge of Excel and Powerpoint
  • Advanced knowledge of Salesforce.com
  • Experience with project management tools like JIRA
  • Experience with territory planning, management and preparation
  • Experience with vendor review, management and budget proposals
  • Excellent communication and presentation skills
  • High attention to detail and organizational skills
  • Autonomous, self driven, and able to thrive in ambiguity

Benefits & Perks

  • Comprehensive medical, dental, and vision plans. 
  • 401K plan with an employer match.
  • Paid parental leave for all parents.
  • Unlimited paid vacation, flexible work hours, and 10 observed paid holidays per year.
  • Employer funded long-term disability.
  • Award-winning culture with regular team-wide events designed to foster connections and promote creativity.
  • Generous employee referral bonus program.
  • The opportunity to attend peer-nominated quarterly DEI events.
  • Working for a thriving, performance-based company that values promoting from within, career advancement and transparency.
  • Work from our state of the art office in the heart of Chicago’s Loop featuring standing desks, nursing parent rooms, gender neutral bathrooms, subsidized gym access, and full amenity floor.
  • Commuter benefits & a fully stocked kitchen with rotating snacks and beverages.

  • #LI-Hybrid

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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • VueJSLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • HubSpotEmail
    • ZoomInfoLead Gen
    • SlackCollaboration

Location

Centrally located in the Loop with convenient access to all public transportation. We are a quick walk to the State/Lake Stop (Brown, Green, and Orange Lines), Lake Street Red Line & Chicago's Ogilvie and Union Stations.

An Insider's view of Tegus

How do you collaborate with other teams in the company?

Collaboration is ingrained in how we innovate and ensure we are focused on solving the problems with the biggest impact for our product. Every team member at Tegus is invested in building a world-class product and leads with transparency and open communication to facilitate cross-functional collaboration.

Kelly Bishop

Director, Product

How has your career grown since starting at the company?

I'm going into my fourth year at Tegus and it's been nothing short of spectacular. The ability to work with and within different departments has been instrumental to my career growth. I've had the opportunity to work both as an individual contributor and also be a leader within my team.

Thabo Mochebelele

Senior Business Development Representative

What unique initiatives do you have that encourage innovation?

At Tegus, we believe innovation is a function of culture, action-orientation, and intense customer focus. Sure there can be some great tactics and initiatives you can implement to promote innovation - hackathons, being receptive to feedback, allowing our teams to explore outside their core day-to-day - but in our mind innovation stems from culture.

Tom Elnick

Co-Founder & Co-CEO

What's the biggest problem your team is solving?

The most significant problem we're solving is the seamless integration of growth with knowledge. It's about ensuring that as Tegus expands, every team member is empowered with the right information at the right time, in the right way. This is the essence of enablement, & I'm deeply invested in turning this vision into our shared reality.

Emmanual (Manny) Foster

Senior Manager, Sales Enablement

What are Tegus Perks + Benefits

Tegus Benefits Overview

Benefits & Perks:
- Comprehensive medical, dental, and vision plans.
- 401(k) plan with an employer match.
- Paid parental leave for all parents.
- Unlimited paid vacation, flexible work hours, and 10 observed paid holidays per year.
- Employer funded long-term disability.
- Fantastic culture with regular virtual company-wide events, including cooking classes, yoga, meditation and more.
- Generous employee referral bonus program.
- The opportunity to attend peer-nominated quarterly DEI events.
- Working for a thriving, performance-based company that values promoting from within, career advancement and transparency.
- Work from our state of the art office in the heart of Chicago’s Loop featuring standing desks, nursing parent rooms, gender neutral bathrooms, subsidized gym access, and full amenity floor.
- Commuter benefits & a fully stocked kitchen with rotating snacks and beverages.

Culture
Volunteer in local community
Partners with nonprofits
We facilitate and match donations to select non-profits. Additionally, we collaborate with partners to support our DEI efforts
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Employee awards
Flexible work schedule
Diversity
Documented equal pay policy
Highly diverse management team
The leadership team is 40% female and 20% people of color.
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
We have identified four goals (through a committee that represented 25% of the company at the time) around diversity, equity and inclusion with measurable outcomes that we will report on annually.
Health Insurance + Wellness
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Team workouts
Our in-office yoga has turned into virtual yoga and meditation classes during quarantine.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Quarterly bonuses are available for most roles for exceptional performance.
Child Care & Parental Leave
Generous parental leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Employees receive 10 days per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Recreational clubs
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Customized development tracks

Additional Perks + Benefits

Perks are often employee-driven. We value feedback and do our best to ensure we are creating the best environment to have our employees thrive.

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