We are looking for an experienced data analyst to join our cross-functional fraud-fighting efforts. This role specializes in identifying fraud patterns, working on advanced automated prevention mechanisms, creating and tracking fraud metrics as well as recommending and implementing insightful, accurate and data-driven policies and review methodologies that keep us safe. This individual will need to intersect between multiple teams and work closely with the Fraud Team Manager.  

Responsibilities:

• Design and write automated rules to prevent fraud and platform abuse; test and track rule performance
• Identify incidents and patterns of abuse using various techniques and data analysis tools
• Communicate complex concepts and the results of analyses in a clear and effective manner
• Recommend and assist in the implementation of fraud policies
• Research and leverage fraud domain knowledge to contribute to models, rules and other detection systems
• Analyze data covering a wide range of information from customer profile to transaction history
• Collaborate with analysts, operations, and engineering to develop innovative solutions and implement advanced modeling techniques
• Maintain and improve fraud metrics while tracking, analyzing and communicating these metrics

Requirements:

• Bachelor’s degree with preferred major in computer science, statistics, engineering or mathematics
• 3+ years of analytics experience
• Master of SQL and Excel
• Experience with fraud prevention models preferred
• Proficiency and history of use with a data analysis or scripting language: Python, R, Matlab, etc.
• Data modeling experience; including linear regression, modeling and use of data visualization tools (e.g. Spotfire)
• Experience with Accertify or similar tool is a MUST
• Familiarity with Internet technologies and protocols
• Ability to work well in a collaborate environment
• Strong verbal and written communication skills

What We Offer:

Vivid Seats offers competitive compensation levels, substantial individual and team-based bonus opportunities, aggressive promotion timelines, and a variety of workplace perks.  Specifically, staff has access to discounted event tickets, frequent in-office catered meals, monthly happy hours, team outings, discounted gym memberships, subsidized healthy meal and snack programs, and summer sports leagues.  Standard benefits are also offered such as medical/dental/vision/life insurance, 401(k), paid time off, and transit plan discounts.

Vivid Seats is an equal opportunity employer.  Vivid Seats prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.