AdAction

AdAction

Chicago, IL
80 Total Employees
12 Local Employees
Year Founded: 2013

Benefits at AdAction

Financial + Retirement

401(K)

401(K) matching

AdAction's 401(k) retirement plan matches 100% of employee's contributions up to 6% of their annual base salary, with immediate vesting for matched contributions.

Office Perks

Company-sponsored outings

AdAction really values team outings, so we have a minimum of one unique outing each month! That's on top of happy hours, volunteer events, holiday parties and our annual all-inclusive staff retreat.

Fitness stipend

Company-sponsored happy hours

Whether welcoming a new employee or taking advantage of some nice weather, AdAction loves to get together for some apps and craft brews!

Onsite gym

Onsite office parking

No need to worry about where to park at AdAction! We have a parking lot which is completely free and it also backs up to a major RTD station for those wishing to take the train in.

Recreational clubs

Free snacks and drinks

AdAction has a fully-stocked kitchen with unlimited granola bars, snacks, fruit, coffee, and LaCroix! We also have some essential lunch items like PB&J for days employees are in a pinch for a meal.

Some meals provided

AdAction provides a weekly catered lunch on Thursdays.

Home-office stipend for remote employees

All new hires (whether fully remote or not) are offered a $1,000 stipend to set up their home office.

Professional Development

Continuing education stipend

Job training & conferences

AdAction offers a $1500 annual L&D stipend to help employees learn and advance their careers.

Mentorship program

Paid industry certifications

Promote from within

Lunch and learns

Health Insurance + Wellness

Dental insurance

AdAction covers 70% of employee and dependent premiums for dental coverage.

Disability insurance

AdAction offers long term disability insurance that covers up to 60% of an employees salary for up to 11 weeks.

Flexible Spending Account (FSA)

AdAction's Flexible Spending Account helps employees cover out-of-pocket medical expenses with pre-tax contributions.

Health insurance

AdAction's health insurance plan with UHC covers 70% of premiums for employees and their families. Employees are given three plan options to best fit their needs.

Life insurance

Vision insurance

AdAction's vision insurance plan provides 100% of premiums covered by the company.

Wellness programs

We provide an annual $500 wellness stipend to ensure employees are living their best life.

Mental health benefits

We provide access to an EAP program for employees needing help in any aspect of life.

Culture

Volunteer in local community

Flexible work schedule

Open door policy

Open office floor plan

Remote work program

New hires receive a home office stipend to set up their home office and are not required to come into the office if they work better remotely.

Team based strategic planning

OKR operational model

Child Care + Parental Leave

Family medical leave

Generous parental leave

AdAction offers up to 16 weeks of paid parental leave.

Vacation + Time Off

Generous PTO

Employees are eligible for up to 4 weeks of PTO annually. Coupled with our flexible work from home policy, employees are able to really take the time off they need to do whatever they please.

Paid volunteer time

Paid holidays

Paid sick days

Unlimited vacation policy

Diversity

Mean gender pay gap below 10%

Diversity employee resource groups

AdAction has a women's group which has a mentorship program and other company sponsored learning events.

Hiring practices that promote diversity

Search the 2 jobs at AdAction

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As a Customer Operations Coordinator, you will engage with customers daily across a range of products, handle operational tasks, investigate inquiries, collaborate with the tech team, ensure exceptional customer service, and evaluate and mitigate fraudulent activity. The role requires a Bachelor's degree and 1+ year of customer-facing experience with strong communication and problem-solving skills.
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