Affinitiv
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Supports Account Services by creating artwork for clients, making corrections on materials, proofreading, and learning client preferences. Requires basic knowledge of design software and principles, ability to deliver high-quality results in a deadline-driven environment, and strong organizational and interpersonal skills.
The Technical Support Representative at Affinitiv is responsible for providing 1st level support for clients, troubleshooting and resolving software issues, and logging all incoming calls accurately. The position requires 2 or more years of customer service experience, proficiency in Microsoft Office 365, troubleshooting skills, attention to detail, and strong communication skills.