Jobs at Affirm

Lead Affirm’s consumer product and card growth strategy, overseeing consumer journeys, onboarding, app surfaces, growth platforms, and targeting services. Define long-term vision and roadmaps, manage and develop a layered product management organization, align executives and cross-functional partners, and drive experimentation, funnel optimization, retention, and revenue growth. Apply consumer empathy, analytical rigor, and AI/LLM fluency to shape scalable financial products and experiences.

Develop and launch reliable backend systems using Python or Kotlin, AWS, MySQL, and Kubernetes. Break projects into deliverable phases, collaborate with product, design, and analytics teams, monitor system metrics, support availability and on-call operations, debug code, conduct code reviews, and contribute to team growth and interviewing. The role requires 1.5+ years of software engineering experience and strong communication skills.

Lead marketplace analytics for Affirm’s two-sided ecosystem by optimizing monetization, supply, demand, pricing, profitability, and user experience. Build KPI dashboards, analyze marketplace and affiliate performance, conduct experiments, evaluate incentives and placement, and perform loan-level profitability analyses. Partner cross-functionally with Product, Engineering, Sales, Client Success, and Marketing to improve merchant value, consumer engagement, conversion, and sustainable GMV growth.

Build Affirm’s narrative intelligence function by analyzing audience, behavioral, brand, media, survey, and business data. Develop narrative measurement frameworks, dashboards, analytical standards, and feedback loops to assess how effectively communications resonate. Design rigorous research studies, integrate qualitative and quantitative evidence, identify meaningful patterns, and translate findings into positioning, messaging, campaign, content, and communications strategy. Partner across analytics, research, marketing, creative, and communications teams to turn complex evidence into actionable decisions.

Leads policy and communications campaigns shaping public understanding of consumer credit. Develops campaign strategy, media narratives, research-backed proof points, reporter and influencer relationships, executive messaging, stakeholder events, and measurement frameworks. Partners with policy, public affairs, legal, brand, and marketing teams to influence media coverage, policymakers, regulators, advocates, and broader public opinion.

Lead technical strategy and execution for Affirm’s account management team, building secure, scalable fullstack systems and customer account security experiences. Collaborate with product, design, analytics, and engineering teams; establish quality, monitoring, testing, and operational standards; support availability and on-call practices; communicate technical decisions; and mentor engineers.

Designs and presents scalable technical solutions for enterprise merchants using Affirm’s payment platform. Leads technical discovery, solution architecture, custom integrations, demos, and pre-sales support while partnering with Sales, Engineering, Product, and partner teams. Builds customer trust, identifies technical risks, influences product development, creates enablement materials, and supports successful implementations. The role requires payments or fintech experience, strong API and enterprise architecture expertise, technical communication skills, and travel up to 30%.

Leads Affirm’s global Product, Regulatory, Innovation, Licensing, Litigation, and Enforcement legal functions. Advises executives, board members, regulators, and cross-functional leaders on consumer financial products, payments, product development, regulatory matters, litigation, enforcement, and risk mitigation. Develops strategic plans, oversees regulatory inquiries and examinations, manages legal teams and budgets, and partners with senior leadership to support business growth and organizational effectiveness.

Designs, delivers, and improves leadership development programs for aspiring, first-time, and newly hired managers. Creates scalable learning journeys, workshops, peer communities, coaching and assessment experiences, and practical leadership resources. Partners with People teams to connect development with hiring, onboarding, promotions, and talent growth. Uses audience insights, data, feedback, and emerging technologies to measure impact and continuously improve programs while managing vendors, communications, resources, and budgets.

Build and maintain scalable backend platforms for capital orchestration, transaction reconciliation, collateral movement, data pipelines, and business workflows. Collaborate with engineers, product managers, designers, analysts, and business stakeholders to design systems, write tested code, improve reliability, and deliver projects incrementally. Support production operations through monitoring, metrics, debugging, code reviews, and on-call responsibilities.

Staff Software Engineer responsible for technical strategy, scalable full-stack systems, team operations, reliability, monitoring, code quality, and talent development. The role involves building customer-facing card experiences and backend services using Python or Kotlin, AWS, MySQL, Spark, Kubernetes, and React-based frameworks. The engineer will own features end to end, collaborate cross-functionally, manage technical risks and trade-offs, support on-call health, and apply AI safely to improve development and customer experiences.

Leads and develops a team of Sales Engineers while participating in enterprise technical sales, API integration discussions, solution presentations, and merchant onboarding. Builds, tests, and troubleshoots integrations; coaches teams on AI development tools; collaborates with Engineering, Product, and Revenue; translates merchant challenges into product improvements; and maintains relationships with technical and business stakeholders.

Architect and operate Affirm’s large-scale Amazon EKS compute platform, including cluster lifecycle, node management, autoscaling, shared components, infrastructure automation, workload safety policies, observability, cost and capacity optimization, and self-service workflows. The role drives technical strategy, mentors engineers, partners cross-functionally, and participates in on-call incident response.

Lead annual and mid-year compensation cycles, manage project planning and communications, conduct market and workforce analyses, support incentive compensation programs, maintain job architecture in Workday, and advise stakeholders on compensation structures and programs. The role partners closely with People, Technology, Business, and Compensation teams while developing data-driven recommendations and maintaining competitive rewards frameworks.

Lead global security investigations and incident response, serving as incident commander for major events and guiding containment, remediation, recovery, and postmortems. Manage and develop a technical response team, establish readiness practices, improve security tooling and telemetry, and drive detection and automation enhancements. Translate incident metrics and business impact into executive and board-level reporting while developing AI-enabled investigation workflows with appropriate safeguards.

Lead the architecture and technical strategy for Affirm’s high-volume observability platform. Design telemetry pipelines and sampling strategies, improve reliability and cost efficiency, integrate observability into AI-assisted development, and drive platform adoption across engineering teams. Remain hands-on while mentoring six engineers, leading cross-functional initiatives, establishing engineering standards, and overseeing monitoring, alerting, on-call operations, and system availability.

Lead and coordinate co-marketing campaigns with merchant partners across onsite, offsite, affiliate, and emerging channels. Manage partner relationships, campaign execution, performance optimization, budgets, compliance, RFPs, and cross-functional coordination. Analyze results to improve investment, revenue, GMV, acquisition, engagement, and lifetime value. Collaborate with sales, product, growth, creative, media, legal, and compliance teams across North American markets.

Leads Affirm’s Resilience Engineering team, defining strategy and building platforms for safe production load testing and chaos engineering. Responsibilities include developing fault-injection and experimentation systems, implementing isolation and rollback safeguards, improving observability and auditability, driving reliability initiatives, and partnering across engineering, infrastructure, product, and security teams. The manager mentors engineers, establishes resilience practices, and enables organization-wide adoption of proactive system validation.

Partner with product and engineering teams to embed security throughout the product lifecycle. Conduct threat modeling, architecture reviews, source-code security analysis, vulnerability identification, and secure test development. Advise on authentication, compliance, and business security requirements; automate security processes; identify emerging vulnerabilities; and coordinate cross-team projects through completion.

Leads cross-functional operations enablement programs that improve scalable, compliant servicing. Owns roadmaps, operational readiness, change management, stakeholder governance, risk resolution, knowledge management, training strategy, process optimization, and performance measurement. Partners with Product, Engineering, Operations, Compliance, and vendors to translate strategic and regulatory requirements into effective workflows, resources, and customer and agent experiences.