Jobs at Alliant Insurance Services

Manages relationships and service delivery for a mid-market employee benefits book of business. Responsibilities include client retention, RFP and market analysis, proposal and renewal support, coverage review, open enrollment meetings, carrier negotiations, implementations, claims reporting, escalated issue resolution, new business support, fee collection, and maintaining accurate agency system data.

Supports daily office, facilities, and workplace operations. Responsibilities include high-volume print production, supply ordering, vendor coordination, building access and badge administration, facility issue resolution, office readiness, equipment maintenance, new-hire setup, mail and package distribution, visitor assistance, events, and general administrative support.

Provides client service and account support for employee benefits insurance clients. Responsibilities include managing enrollment and transition materials, coordinating employee meetings and wellness programs, preparing communications, maintaining client records and reporting systems, reviewing plan documents, ensuring compliance documentation, and supporting client relationships. Requires an insurance license, continuing education, strong communication and customer service skills, organizational abilities, and proficiency with Microsoft Office.

Supports mid-market employee benefits accounts by developing renewal and bid strategies, analyzing plan designs and costs, preparing RFQs and RFPs, evaluating carrier proposals, negotiating rates and products, and producing client-facing cost-benefit analyses. Provides technical expertise, maintains accurate agency management system data, supports client retention and new business efforts, and collaborates with producers, client teams, and insurance carriers.

Manages commercial insurance accounts by supporting renewals, developing new business, analyzing exposures, marketing coverage, negotiating rates, preparing proposals, binding policies, and addressing client service, billing, claims, and coverage needs. Provides technical guidance to staff, maintains accurate agency management system data, supports client retention, and collaborates closely with Producers and clients.

Manages health plan and provider client accounts, delivering strategic managed-care reinsurance consulting and relationship services. Develops reinsurance strategies, coordinates internal service teams, oversees renewals, reporting, claims support, premium and enrollment tracking, and policy implementation. Leads proposals, client meetings, business development, and renewal communications while ensuring client needs and policy requirements are addressed throughout the term.

Coordinates recruitment activities from job requisition through offer, maintains candidate and requisition data in the ATS, communicates with candidates and hiring stakeholders, prepares offer and onboarding documents, manages assessments, documents recruiting procedures, and provides sourcing support during peak hiring periods.

Manages customer accounts receivable, credit risk assessment, credit limits, collections, credit policies, and risk mitigation tools. Communicates with overdue buyers and clients, approves qualifying orders, prepares credit and collection reports, and collaborates with Sales, Collections, and Credit Reporting teams. Maintains accurate agency management system data and provides customer-focused credit and accounts receivable service.

Supports insurance agents and marketing departments by promoting product portfolios, developing marketing plans, providing product and technical training, recruiting and servicing agents, monitoring compliance and sales requirements, managing agent rosters and contact records, and assisting with special projects. The role handles high-volume agent communications, provides coaching, supports contracting and certification processes, and helps agents adopt SMS technology and enrollment tools.

Manages an employee benefits insurance book of business, client relationships, renewals, new business development, carrier negotiations, coverage analysis, and service teams. Serves as the primary client contact, presents renewal recommendations, sells additional coverage, resolves benefit and claims issues, manages vendor relationships, supports RFPs, and ensures accurate agency system data and fee collection.

Supports producers and account managers with new business, renewals, and daily employee benefits account services. Responsibilities include preparing census files, processing individual and group applications, drafting correspondence, responding to client and carrier inquiries, coordinating resources, maintaining accurate agency management system data, and providing exceptional customer service. The role requires strong communication, organization, problem-solving, teamwork, and Microsoft Office skills.

Manages OCIP and CCIP wrap-up insurance programs, supporting client accounts, renewals, new business development, marketing, proposals, negotiations, and carrier or agent inquiries. Coordinates with producers, clients, contractors, and insurance markets; analyzes exposures, prepares specifications and presentations, maintains accurate agency system data, and provides customer service. Requires an insurance license, continuing education, strong communication and organizational skills, and proficiency with Microsoft Office and WrapX.

Serves as the primary operational liaison among producers, carrier partners, and employer groups. Supports new business quoting, implementations, enrollments, renewals, proposal preparation, employee education, carrier administration, and service issue resolution. Maintains broker and client relationships, provides training on carrier products and enrollment tools, coordinates escalations, and supports retention and growth of General Agency business.

Manages service delivery for large commercial insurance accounts, supports producers with renewals and new business, markets and negotiates coverage, prepares proposals, binds policies, reviews contracts, assists with claims, resolves billing issues, and maintains accurate agency management records. Provides client service, technical guidance, and retention support while ensuring licensing and continuing education requirements are met.

Supports LifeBalance account executives and client relationships through client communications, utilization reporting, database maintenance, invoicing follow-up, customer service escalation, and onboarding. Develops client-specific promotional materials, recruits and maintains vendor partnerships, curates discount information, and coordinates with marketing, sales, member services, IT, and other teams to support engagement and renewals.

Consults with clients on absence and disability benefit programs, including FMLA, ADA, workers’ compensation, leave management, and return-to-work strategies. Evaluates program performance, claims data, vendors, insurers, contracts, and compliance requirements. Develops recommendations, negotiates with carriers and vendors, manages client relationships, supports business development, leads stewardship meetings, and monitors legislative and product changes. The role requires approximately five travel days per month.

Provides regional guidance on voluntary benefits program design, RFPs, carrier quotes, client recommendations, enrollment, implementation, communications, data interfaces, and post-implementation service issues. Partners with account management teams and carriers while maintaining accurate agency-management data and staying current on voluntary benefits trends.

Analyzes employee benefits insurance markets, develops client RFPs and proposals, solicits and evaluates carrier bids, negotiates rates and plan designs, and recommends competitive benefit solutions. Advises clients and internal teams on strategic alternatives, participates in presentations, maintains carrier relationships and market knowledge, supports benefits communication processes, and mentors colleagues.

Coordinates surplus lines filings across all 50 states, including reviewing payables reports, verifying taxes and fees, reconciling discrepancies, processing payments, and submitting documentation to state agencies and Surplus Lines Associations by required deadlines.

Leads enterprise risk assessments and annual audit planning, manages financial, compliance, operational, and internal control audits, prepares reports, recommends control improvements, tracks remediation, and advises on business and technology initiatives. Collaborates with leadership and business partners while managing multiple audits, projects, deadlines, and regulatory requirements.