Apiiro Benefits Overview

The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.

Lead technical discovery, design solution architectures across SCM/CI/CD/registries/identity, deliver demos and POVs, build ROI and risk models, partner with Sales and Customer Success, support security/compliance reviews, and document reusable assets.

The Product Marketing Manager will develop messaging frameworks, lead product launches, conduct market analysis, and enable sales partnerships for a security software startup.