Jobs at Attentive

Build and improve distributed data applications powering large-scale audience segmentation and personalized messaging. Own well-scoped features end to end, including design, implementation, testing, deployment, and operation. Collaborate with engineering, product, and design teams while developing expertise in distributed systems, data pipelines, real-time processing, databases, and platform performance.

Lead partner integration messaging and go-to-market for technology integrations. Build launch playbooks, craft content and co-marketing assets, enable partners and internal teams, drive integration adoption, identify case studies, and coordinate with Product, Partnerships, CS, and Marketing to amplify "better together" stories.

The Principal Product Marketing Manager will define AI-focused narratives, lead omnichannel storytelling, and own go-to-market strategies while aligning with senior leadership and cross-functional teams to drive success in product marketing.

Own strategic customer relationships throughout implementation and the full client lifecycle. Lead consultative account strategy, customer meetings, usage analysis, renewal forecasting, risk management, product adoption, expansion, and revenue retention. Collaborate cross-functionally with engineering and product teams to translate customer feedback into requirements and solutions. Develop account plans, identify growth opportunities, and represent the company at customer events.

Leads a backend engineering team responsible for scalable, reliable systems. Balances people management, technical direction, architecture, and execution; hires, coaches, and develops engineers; guides complex initiatives from design through production; and partners with Product and Engineering stakeholders to improve system reliability, performance, maintainability, and team productivity.

Execute and optimize cross-channel retention marketing (SMS, email, push) for large brands using the Attentive platform. Build campaigns, journeys, segments, and reports; collaborate with CSM, Support, and Professional Services to drive customer adoption, measure key metrics, provide creative solutions, and maintain documentation and internal workflows.

Serve as the primary FP&A partner for G&A functions, owning annual budget and rolling forecasts, headcount modeling, KPI definition, monthly business reviews, variance and driver analysis, financial modeling for investments, partnering with Accounting, and improving planning processes and tooling (Anaplan, NetSuite, Excel, AI-assisted workflows).

Act as a technical liaison between customers, Customer Success, and Engineering to triage and resolve technical issues via Zendesk/JIRA/calls. Handle incidents (including on-call), translate customer feedback into engineering actions, develop reusable solutions, identify and escalate bugs, and collaborate cross-functionally to mitigate site event incidents.

As a GTM Engineer, you'll build automation solutions, streamline workflows, enhance data quality, and implement AI tools to improve Sales and Customer Success operations.

As a Mid Market Account Executive, you will sell multiple products, engage with C-suite and VP-level marketing contacts, and manage a sales pipeline while exceeding quotas.

Lead design and implementation of scalable, reliable platform systems; define SLIs/SLOs and observability; drive cross-team strategic initiatives; mentor engineers; own production standards, incident management, and cost/operational optimization to improve platform reliability and scalability.

Design, build, and maintain backend BI tooling, data pipelines, and platform features to generate operational metrics. Improve code quality, scalability, reliability, and performance; implement testing strategies; translate business requirements into technical plans; and mentor junior engineers while collaborating with product and stakeholder teams to deliver data-intensive analytics and reporting solutions.

Own and improve Attentive's first-party data collection across the JS tag, Cloudflare Workers, and Java backend. Expand edge compute capabilities, build agentic AI systems to detect and fix data-quality issues, harden the event ingestion pipeline for reliability and observability, and lead technical direction on a small autonomous team while mentoring engineers.

The Senior Product Manager for the First-Party Data Platform will lead the development of web data collection tools, enhancing user experience and data quality through AI-driven solutions.

Build full-stack integrations and observability tooling for Attentive's event-driven marketing platform. Design React/TypeScript frontends and backend services, optimize performance and scalability, improve code quality with testing and reviews, collaborate cross-functionally, and reduce technical debt while contributing to technical decisions.

Serve as the technical backbone for sales by guiding prospects through evaluations, delivering customized demos, resolving technical/security questions, collaborating cross-functionally for onboarding and implementation, influencing product roadmap, and leading internal product enablement to drive client success for email and AI marketing solutions.

Own architecture and long-term evolution of the NetSuite financial platform. Define multi-quarter architecture, build declarative and programmatic NetSuite solutions, lead complex redesigns (billing, pricing, OneWorld), implement integrations and release management, reduce technical debt, and ensure system stability, scalability, and CI/CD-driven deployments.

The Product Analyst will measure results and deliver insights on new AI products, identify opportunities, and guide product strategy through data analysis and visualization.

The Sales Development Representative books meetings with potential customers, assists in lead research, and supports Account Executives while enhancing sales skills.

As a Senior Software Engineer, you'll build and operate the ML platform, optimizing data operations, managing the feature store, and supporting ML initiatives while driving architectural roadmap decisions.